This house was advertised as a luxury home. However, two houses down from our rental were dilapidated houses. As we pulled up into the yard of our rental we noticed there was a hole in the front window where the living room should be. It was covered with cardboard and duct tape. We got out the car and the overall feeling was one of being unsafe. We never went into the house because of the way the outside looked. We were all very upset and we proceeded to go to the end of the road and book 3 different hotel rooms to hold our party. When I contacted Vrbo about our issues, they only offered 250 back of the 1300 that was paid. To be fair the inside of the home could have been wonderful but we never got past the look of the outside of the home and it’s location. In our opinion, this is definitely not a luxury vacation site. The date of our stay was booked from January 6, 2026-January 10, 2026. Between the cost of the home and then the extra cost of booking hotel rooms, our trip cost more than doubled. We were definitely disappointed in Vrbo and the lack of help given to resolve this matter.