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“Owner needs to grasp that guests travel to JFK from long distances. They have a right to some communication and assurance that the apartment they have paid for will be accessible if their flight is delayed. Owner refused to answer questions & delayed making clear that he would be able to get the key to us until very last possible moment. Terrible service and terrible arrangements for anybody who might be traveling a long way— or might run into the quite common cancelations & delays. When……

“Awesome bed and shower. Great communication. Looks newly renovated! There’s a CVS one block away and a pizzeria!”

“房間人員很親切，房間很乾淨又大，很物超所值，又有咖啡礦泉水可以每天補充。”

“Room is very clean. Comfortable bedding. Stable hot water. Near Grand Central. However the room assigned to me looks completely different than the picture. Small, old, windows towards ugly view. The toilet has some issues and doesn’t flush smoothly.”

“OK”