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Get an overview of this hotelFamily fun at the shore


Nestled on the beach, this Ixtapa hotel is within a 10-minute walk of Delfiniti and Magic World Aquapark. Marina Ixtapa and Ixtapa Golf Course are also within 1 mi (2 km).

Hotel Features

Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants.

Room Amenities

All 255 rooms offer balconies, 24-hour room service, and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Krystal Ixtapa like a complimentary children's club, an outdoor pool, and a children's pool.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with high-speed wireless Internet access (surcharge). This beach hotel also offers a fitness center and a garden. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Breakfast available (surcharge) 
  • Children's club (free) 
  • Children's pool 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Meeting rooms 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 11 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 255 
  • Waterslide 
  • Wedding services 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • In-room childcare (surcharge)  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Waterslide  


Available in some public areas: WiFi (surcharge)


Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Television 

Where to Eat

Breakfast is available for a surcharge each morning.

Krystal Ixtapa has 3 restaurants on site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Aerobics on site 
  • Playground on site 
  • Volleyball on site 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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