Get an overview of this hotelFamily fun at the shore


Nestled on the beach, this Ixtapa hotel is within a 10-minute walk of Delfiniti and Magic World Aquapark. Marina Ixtapa and Ixtapa Golf Course are also within 1 mi (2 km).

Hotel Features

Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants.

Room Amenities

All 255 rooms offer balconies, TVs with cable channels, and hair dryers. Safes, showers, and ironing boards are among the other amenities that guests will find.

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Krystal Ixtapa like an outdoor pool, a children's pool, and a fitness center.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Complimentary self parking is available on site.

  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Babysitting or childcare (surcharge) 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Children's pool 
  • Concierge services 
  • Fitness facilities 
  • Supervised childcare/activities (surcharge) 
  • Meeting rooms 
  • Conference space 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Total number of rooms - 255 
  • Hair salon 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 11 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Waterslide 
  • Garden 
  • Poolside bar 
  • Free self parking 
  • Number of restaurants - 3 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Waterslide  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  


Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Balcony 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Cable TV service 
  • Daily housekeeping 

Where to Eat

Breakfast is available for a surcharge each morning.

Krystal Ixtapa has 3 restaurants on site.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Playground on site 
  • Volleyball on site 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available


The charges below are included in your overall room price:
  • Resort fee
The hotel resort fee includes:
  • Pool access
  • Beach access
  • Internet access
  • In-room safe
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Ixtapa Krystal
  • Krystal Hotel
  • Krystal Hotel Ixtapa
  • Krystal Ixtapa
  • Krystal Ixtapa Hotel Ixtapa
  • Nh Krystal Hotel Ixtapa
  • Nh Krystal Ixtapa
  • Nh Krystal Resort Ixtapa
  • Krystal Ixtapa Hotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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