If I could give negative stars I would. The property information says that check in is allowed up until midnight. While I would normally contact the property if I would be later in the evening, I assumed my stay would be secure given this provided information. When I arrived just before 10pm, the front desk informed me that someone had checked into the property under my name earlier in the day. I asked repeatedly how this was possible, given an ID should be checked. She said that they aren't able to see any reservation information regarding names and the like on [third party] reservations. I asked if there were any OTHER rooms available, and she said no. I ended up having to go to another nearby property and spend over $100 more to get a room for the night. This was incredibly inconvenient as I had been traveling on only 3 hours of sleep in two days. While that is not their issue, I reserved a room expecting to have it available when I arrived. It's unclear if the property was dishonest about the use of my name or if they lied. I have contacted Expedia for a refund after explaining my name was supposedly used to check in earlier in the day. If there is no refund because the property stands on the grounds someone used my name to check in earlier, I will unfortunately have to contact the local police to have them pursue identify theft. I'm not sure if that is what occurred or if the property mismanaged information but either way -- save your money & sanity and skip