See all properties
Save

DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Upscale riverwalk hotel, a quick walk to Museum of Science and History

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
Premium bedding, in-room safe, blackout drapes, iron/ironing board
2 restaurants, breakfast, dinner served; American cuisine

Reviews

6.6

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Parking available
    Parking availableParking available
  • Free WiFi
    Free WiFiFree WiFi
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Popular LocationFlorida Theatre16 min walk
  • Popular LocationVyStar Veterans Memorial Arena4 min drive
  • Popular LocationEverBank Stadium5 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)20 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Pool
Pet friendly
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1115)
The price is $137
includes taxes & fees
$121 per night
Jul 28 - Jul 29
Southbank Hotel by Marriott Jacksonville Riverwalk

About the neighborhood

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront is located in Downtown Jacksonville, a neighborhood in Jacksonville, and is near a metro station and on the waterfront. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive
  • Prime F. Osborn III Convention Center - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪River Club - ‬15 min walk
  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Museum of Science and History and Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and luggage storage
  • A computer station, a 24-hour front desk, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers, and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Aug 4, 2024 start from $114.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 304 out of 1052 reviews" "
Rating 8 - Good. 187 out of 1052 reviews" "
Rating 6 - Okay. 244 out of 1052 reviews" "
Rating 4 - Poor. 154 out of 1052 reviews" "
Rating 2 - Terrible. 163 out of 1052 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Stayed 3 nights in Jul 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Staff & service, amenities
Systems were down. Room was not properly cleaned
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Thx
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhappy
Stayed 2 nights in Jul 2024

6/10 Okay

LORI

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
The condition of the room was very old and didn't have a clean feeling. Our room was never made up the day that we were there and we had to ask for clean towels. The staff at the front desk were very nice except for the day that we checked in. I could barely get 5 words out of the lady. We enjoyed the bar and the condition of that area and the lobby. The bar staff were very friendly. Liked that there was food and restaurants available. Enjoyed our dining at the bar and being able to eat at Ruth Chris.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer support is excellent!
Stayed 3 nights in Jul 2024

10/10 Excellent

Joshua, Poulan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in central location to everything in Jacksonville
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated hotel for the price! Breakfast not included.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alvita was GREAT!! very informative and helpful
Stayed 2 nights in Jul 2024

6/10 Okay

Lorenza

Liked: Staff & service
Disliked: Amenities
Convenient to shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

Kayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice. thank you so much for everything.
Stayed 2 nights in Jul 2024

6/10 Okay

Sandra, Washington

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Management says this property is scheduled for an update at the beginning of 2025. The carpeting, furnishings, everything is old and rundown. I changed my room because I found mold. The replacement room looked just like the first room. I was just there for just 1 night and it was too much trouble to find other accommodations for such a short time. The location on the St. John's river was picturesque and the front desk staff were friendly and accommodating. But their spirit of customer service could not compensate for the deficits of the entire edifice. I feel like what I spent on the room should be reimbursed because I feel like the online photos were deceiving.
Stayed 1 night in Jun 2024

4/10 Poor

charles

Disliked: Cleanliness, property conditions & facilities
Great beautiful location on the St John’s river and view of downtown. However the hotel itself is in serious need of renovation, from the elevators, hall way and room carpet is dirty and stained, upholstered furniture dirty, I wouldn’t even sit on them, the balconies look tired. We have stayed at this hotel for many years enjoying the July 4th fireworks and sad to see the downfall of this once great hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view was amazing -- I saw lots of dolphins in the morning! Great location for attending events downtown. The staff were very helpful and kind. I would love to stay there again! That being said, the ice machine wasn't working and there was no mini fridge, but that didn't ruin my stay. Parking was safe but not cheap at $20 per night.
Stayed 2 nights in Jun 2024

6/10 Okay

Ronald, CRAWFORDVILLE

Liked: Cleanliness, property conditions & facilities
The property was fine. Clean, functional, comfortable, and met all of our needs. Staff was friendly. The check-in process leaves a LOT to be desired and the app/technology for Hilton is hot garbage. I received an email the day of our trip telling me to get the app to check-in... where I would select my room, receive a digital room key, and would be able to "skip the front desk". After jumping through a couple of hoops to get the app and get logged in to my account, I was presented with multiple errors before eventually being able to select a room and "check-in". However, when it came time to create my "digital key", I received a final error and was told to see the front desk for assistance upon check-in. Checking in with the front desk, I was told that I was NOT getting the room I had selected because it was "probably out of service for maintenance" and was put in a less desirable location. Again, the room and everything else with the stay was fine, but the time wasted on the technology and it's promises of greatness soured the entire experience.
Stayed 1 night in Jun 2024

8/10 Good

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall I was pleased with the facilities and staff. However, I feel the bathroom could use some attention. I think it was also be beneficial to have smart TVs to allow guest to utilize streaming applications if they wished to. Another thing I would’ve liked is a bar service by the pool. It’s such a beautiful area and would be even more enjoyable with that option. As the hotel crowd grew the service didn’t seem to change which was remarkable. Valet parking was useful however there were times we waited for our vehicle because the attendants just hadn’t gone to retrieve it once we had sent the text notification. I would however stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

samantha

Traveled with partner
Liked: Staff & service, amenities
Great place to stay excellent staff beds were super comfortable. Restaurant on site was a little to pricey but we found great little bbq place down the road.
Stayed 1 night in Jun 2024

10/10 Excellent

Azzat

Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Stayed 1 night in Jun 2024

2/10 Terrible

Bria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lateria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 3 nights in Jun 2024

8/10 Good

joseph

Traveled with partner
Liked: Property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Clinton

Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0