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Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Front of property
Luxury Suite | View from room
Food court
Meeting facility

Reviews

8.8

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Gym
    GymGym
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
Shamai 25, Jerusalem
  • Popular LocationChurch of the Holy Sepulchre15 min walk
  • Popular LocationAl-Aqsa Mosque5 min drive
  • Popular LocationWestern Wall5 min drive
  • AirportTel Aviv (TLV-Ben Gurion)43 min drive
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About the neighborhood

Jerusalem

Herbert Samuel Jerusalem is located in Jerusalem City Centre, a neighborhood in Jerusalem, and is near a train station. Western Wall and Mamilla Cemetery and Pool are local landmarks, and some of the area's activities can be experienced at Mamilla Mall and Arab Souk Market. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.
Visit our Jerusalem travel guideOpens in a new window

What's nearby

  • Ben Yehuda Street - 1 min walk
  • Mamilla Mall - 9 min walk
  • Church of the Holy Sepulchre - 15 min walk
  • Al-Aqsa Mosque - 5 min drive
  • Western Wall - 5 min drive

Getting around

  • Yekuti'el Adam Station - 19 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Ben Gurion Airport (TLV) - 44 min drive

Restaurants

  • ‪Mike's Place - ‬2 min walk
  • תמול שלשום
  • ‪Piccolino - ‬1 min walk
  • ‪Aroma Yafo - ‬2 min walk
  • ‪Mr. Greens - ‬1 min walk

About this property

Herbert Samuel Jerusalem

Hotel located in Jerusalem City Centre
Near Western Wall and Al-Aqsa Mosque, Herbert Samuel Jerusalem provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a body treatment, a facial, and a massage at Spa, the onsite spa. The on-site Middle Eastern cuisine restaurant, Dining Room, serves dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), smoke-free premises, and massage treatment rooms
  • A porter/bellhop, multilingual staff, and concierge services
  • A front-desk safe, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 137 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 35 per night)

Food and drink

  • Daily buffet breakfast available for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dining Room
  • Lobby Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Body treatments
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Nearby parking fee: USD 35 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Does Herbert Samuel Jerusalem have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on Jul 30, 2024 start from $254.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Herbert Samuel Jerusalem pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Herbert Samuel Jerusalem?

Check-in begins at 3:00 PM.

What time is check-out at Herbert Samuel Jerusalem?

Check-out is at 11 AM.

Where is Herbert Samuel Jerusalem located?

Located in Jerusalem City Centre, this spa hotel is within 1 mi (2 km) of Ben Yehuda Street, Western Wall, and Al-Aqsa Mosque. Zion Square and Mamilla Cemetery and Pool are also within 10 minutes.

Herbert Samuel Jerusalem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 660 reviews" "
Rating 8 - Good. 158 out of 660 reviews" "
Rating 6 - Okay. 52 out of 660 reviews" "
Rating 4 - Poor. 25 out of 660 reviews" "
Rating 2 - Terrible. 19 out of 660 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farida, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to attractions. Check in process during Shabbat was a bit more involved.
Stayed 4 nights in Jun 2024

2/10 Terrible

haya

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in Jun 2024

8/10 Good

Alber

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

10/10 Excellent

Leon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Shahar

Liked: Cleanliness, staff & service, room comfort
Shows signs of age but still among the top in town
My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
Stayed 2 nights in Apr 2024

6/10 Okay

Arie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Stayed 1 night in Jan 2024

6/10 Okay

amir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
מלון מאד רועש, המון ילדים שנמצאים הרבה זמן היה רצוי חדר באגף שקט יותר אין חניה במלון עצמו למרות שיש בבנין חניון שאמרו לנו שהוא לעובדים. החניון שנתנו רחוק וצריך ללכת ממנו בגשם ובקור עם מזוודות למלון בלי שום עזרה מהצוות. ארוחת בוקר מוגשת בכלים חד פעמיים, מבחר מאד דל ולא ברמה המצופה ממלון 5 כוכבים
Stayed 1 night in Jan 2024

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The location and the service at this hotel is excellent. Parking is available at a lot close to the hotel. The food is excellent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definitely will return!!
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay we enjoyed the location. It was a lot to do at that location which made it very convenient for us. Did not have to take any type of extra transportation. Also great food areas around. The staff was great. They helped us out on any and everything we asked for. we definitely recommend and we would stay there again.
Stayed 8 nights in Sep 2023

4/10 Poor

Miriam

Stayed 3 nights in Oct 2023

10/10 Excellent

ZEEV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Morad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023

10/10 Excellent

ari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Really a classy hotel. An island of calm in a sea of excitement. They even sent us a welcome wine bottle on arrival. Loved it
Stayed 1 night in Sep 2023

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Scooter Reports
Sterile, sterile, sterile. Facilities are nice, place is clean, bed comfortable. Towels and bath supplies a bit second rate. Unhelpful, unfriendly staff -- lugged my own suitcases whole they just stood there and watched. No one smiled, no one said hello. Nothing special here.
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location and the staff was very helpful. I’ll book here again.
Stayed 8 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel! The room was great - absolutely, totally quiet, clean, very comfortable, with an espresso machine and tea kettle, robe and slippers. The hotel spa and gym are terrific - well-equipped, clean, lovely. The hotel staff were friendly and helpful with everything. The location couldn't be better - lots of cafes, shopping, transportation everywhere. My only small criticism is that the breakfast buffet, while abundant, was not as well-stocked as some other five star hotels - though I only had time for breakfast one day out of my seven at the hotel. It's definitely my new favorite hotel in Jerusalem and I can't wait to return!
Stayed 3 nights in Sep 2023

2/10 Terrible

Michael

Stayed 3 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, room comfort
Great location
Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.
Stayed 3 nights in Aug 2023

10/10 Excellent

Alona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Nearby Parking & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Shamai 25, Jerusalem