"Great location, excellent staff, but three star"
Great location with a lot of peace, quiet, and tranquility. No traffic noise, great scenery, early mornings in the balcony and you can hear birds, even see an occasional monkey. Very friendly staff, clean rooms, the staff wait on you all the time, open doors, elevators, and truly make you feel like royalty. Now this is why I am giving it a three star rating, hopefully ITC can spend some money and fix them to raise your star rating : 1) Inline showers, which means plan on jumping out of the shower every minute as the water switches from scalding hot to super cold if someone else in the building flushes. 2) House keeping opens your door and barges in, at all odd times during the day - sometimes to drop off fruits, or to add a towel, so make sure your door is locked and chained at all times. They mean well, but privacy needs to be explained 3) Game room needs a good makeover, replace carom board, get some powder, the air hockey needs new putts, ping pong bats small investment... great returns 4) If you are in the Christmas block, they prep the open air auditorium above you as early as 4am. So plan on a lot of furniture being dragged across and a lot of noise with no consideration to sleeping people.
Traveller from IAH