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On the beach, snorkeling, beach bar
On the beach, snorkeling, beach bar
On the beach, snorkeling, beach bar
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.4/5 Excellent
424 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationTunku Abdul Rahman Park4 min walk

Choose dates to view prices

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  • Kinabalu Villa

    Room amenities

    • 505 sq ft
    • Partial sea view
    • Sleeps 2
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  • Canopy Villa

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About this area

Gaya Island

Located in Gaya Island, Gaya Island Resort is on the beach. Local points of interest include Tunku Abdul Rahman Park. Take an opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Our guests appreciate the resort's quiet location.

Visit our Gaya Island travel guide
Map
Popular Location

What's nearby

  • Tunku Abdul Rahman Park - 4 min walk

Restaurants

  • Feast Village — 1 min walk
  • Fishermans Cove — 1 min walk

About this property

Gaya Island Resort

5-star beach resort with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Gaya Island Resort's full-service spa. All 121 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and LED TVs.
Gaya Island Resort offers 121 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Gaya Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • No elevator (single level property)
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 7:30 AM to 9:30 PM
Fees may apply; contact the property in advance to make arrangements
Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 8 AM; 10 AM; Noon; 2 PM; 4 PM; 6 PM; 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 9 AM; 11 AM; 1 PM; 3 PM; 5 PM; 6:30 PM; and 9:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: MYR 30 per person, per night
  • Boat transfer per adult: MYR 160 (roundtrip)
  • Boat transfer per child: MYR 80 (roundtrip)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 0 (one-way), (up to 2 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya
Gaya Island Resort Resort
Gaya Island Resort Gaya Island
Gaya Island Resort Resort Gaya Island

Frequently asked questions

Can I cancel my reservation for free at Gaya Island Resort and receive a full refund?
Yes, Gaya Island Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Gaya Island Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Gaya Island Resort have a pool?
Yes, this property has an outdoor pool.
Is Gaya Island Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
This resort doesn't offer parking.
What time is check-in at this resort?
Check-in is from 3:00 PM–9:00 PM. Late check-in is available during limited hours.
What time is check-out at this resort?
Check-out is at 11:00 AM.
Does Gaya Island Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 140 per vehicle, one-way, applies.
Where is this resort located?
Nestled on the beach, this Gaya Island resort is 0.2 mi (0.3 km) from Tunku Abdul Rahman Park.

Guest reviews

Overall score and ratings for Gaya Island Resort

4.4
Excellent
5 - Excellent
234
4 - Good
141
3 - Okay
33
2 - Mediocre
10
1 - Poor
6
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gaya Island Retreat

My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!

Stayed 2 nights in Jan 2020

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

suggest book activity or dinner reservation early, before arrive as not many slots

Stayed 3 nights in Jan 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Dec 2019