“Comfortable clean and modern boutique style hotel in the heart of Peñón. Our double room was very large with sofa area, and large bathroom with shower. Breakfast is complimentary at the restaurant downstairs. There is also a great coffee shop downstairs. Very helpful staff and hotel is pet friendly- our pup Martina had a great time as did we. All the restaurants bars and shops of El Peñón right outside.”
“I’ll start by giving credit where it’s due: the owners did a nice job restoring and decorating this old, historic property. Unfortunately, that’s where the positives end for us.
We booked a **premium room**, which according to Expedia is not the less expensive room categories. What we got was a third-floor room with **no elevator**, directly next to and almost above the main street. The room had no proper windows—only wooden panels with large gaps and openings all around them. It felt like we……
“Don't stay here. When I arrived the front desk rep advised she located my reservation but alledged it had not been paid and required I provide her payment prior to checking in. Although I shared my confirmation # and Expedia receipt, she refused to accept it. I had to get Expedia involved to resolve the issue. Additionally, the hotel uses sensor lights in the hallways. Typically these are not a problem. However, they were not timesd appropriately. Which resulted in having to walk through a dark……