评分基于 985 条真实点评
4.3 客房清洁度
4.3 服务和员工
4.2 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年6月18日 发布在：Expedia
The staff was AMAZING!!!
酒店管理层的评论
2024年6月19日，回复：酒店管理层 Guest Relations
We absolutely love hearing that our staff took great care of you during your recent stay. Thank you so much for sharing your feedback!
用户：真实旅客
发布日期：2024年6月10日 发布在：Expedia
酒店管理层的评论
2024年6月11日，回复：酒店管理层 Guest Relations
Thank you for the rating! We hope you'll join us again soon.
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Spa was excellent
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thanks for the rating! We hope you'll join us again soon.
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Stayed in an adjoining room across from someone we didn’t know. We could hear everything in their room- especially their alarm that went off at 6am and woke us up when we wanted to sleep in. It proceeded to go off for 30 mins before we called the front desk.
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thank you for taking the time to provide us with your feedback. We are deeply sorry that you were disappointed and we hear your concerns. Please feel free to reach out directly, if you would like to discuss anything further.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thanks for the rating. We hope you'll visit us again soon.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Nice overal. Be aware there is daily resort fee beyond the paid price ($35 per day plus tax). It feels misleading not to include that in the purchase price, and instead charge it when already in the property.
酒店管理层的评论
2024年6月19日，回复：酒店管理层 Guest Relations
We are so sorry for any confusion with the resort fee. Many of our guests see it as a convenience for a lot of amenities included in the charge instead of a lot of small individual fees. We try to include this in as many places as possible so there are no surprises prior to your arrival including our website, in the booking process and on your confirmation letter. We will continue to look for ways to make this more transparent for our guests. Thank you for providing your feedback.
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
Great stay
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thanks for the review! We are so glad that you enjoyed your stay with us. We hope to see you again soon!
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Nice hotel far from noisy places, very good condition of property, cool outdoor environment, and really friendly staff.
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thank you for the kind words! Our entire staff will appreciate the compliment. We hope to see you again soon.
用户：真实旅客 来自：Aurora
发布日期：2024年5月13日 发布在：Expedia
Checking in was a breeze, fast, very friendly and welcoming front desk people.
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thanks for the review! We are glad that the check-in process started your trip off right! We hope you'll visit again soon.
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Relations
Thanks for the great rating! Please join us again soon to see all that our unique resort has to offer.
