Arrived Friday night with my 10 year old daughter. We were in town for a cheer competition and many parents and kids were staying at this hotel. As far as check in, parking, vending, the bar/restaurant, cleanliness, and the actual hotel room…they were all as expected and as described. My complaint is security.
While young girls (all in town for a cheerleading tournament) we’re in lobby, vending areas, and restaurant with parents. We noticed a strange man walking around. He was disheveled, messy, greasy hair, stains on his clothes, bruises and blood on his face. My friend and I approached the security officer on duty and told him about the guy. He hadn’t noticed. He spoke with the guy and walked him out. Minutes later, the guy was back in the building. We told security again, they hadn’t noticed.
About 20 minutes later, I’m sitting in the restaurant and my friend’s phone rings. It was her two teenage daughters calling from upstairs, hysterical. They heard banging and yelling, They looked out the peep hole and saw THAT guy!!!! He was across the hall, banging and cursing at a door.
We alerted security and called the police. Security didn’t see him re-enter the premises. Police showed up, arrested the guy and questioned the people in the room he was banging on.
All the kids were freaked out.
