Ratings based on 333 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
good stay. friendly service. would visit again. convenient parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from haslingden

A short break to use the spa facilities

Posted May 12, 2017
We arrived in the morning to a very warm welcome from the receptionist who was pleasant and helpful in all aspects we then went to the spa to relax prior to our treatments which was very relaxing ,and even though the building work was being done did not take from the overall experience .the treatments where wonderful and the girls where lovely and attentive and polite ,the room was lovely very comfortable and spotless ,I even asked for 2 more pillows and these where brought quickly and with a smile .breakfast was amazing so much choice and lovely ,again nothing seemed to much trouble from the very busy staff ,thank you to all who made our short break so lovely .
3 out of 5
by A verified traveler

Another disappointing stay at this group hotel

Posted Feb 20, 2017 on Hotels
I find the service and support at this hotel quite poor but hey far too too commercialized you feel the instability of being in a hotel as opposed to being in your home and I wonder if the stars for Marriot hotels are real In today's world?
5 out of 5
by David

Quality throughout

Posted Feb 11, 2017 on Hotels
Great relaxed environment-well trained and attentive staff. Great breakfast
1 out of 5
by Richard

Posted Feb 9, 2017 on Hotels
Couldnt stay there as system crashed and they moved me to a hotel '2mins' down the road!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 8, 2017 on Hotels
4 out of 5
by Michael

Nice hotel, pool ok, great pub nearby 10 mins walk

Posted Feb 7, 2017 on Hotels
Nice hotel, friendly, professional staff. Great breakfast. Pool ok but in need of refurb
3 out of 5
by Glen

Unlikely to stay again.

Posted Feb 6, 2017 on Hotels
We stayed over night and the visited the leisure facilities. The jacuzzi's were freezing cold, the pool was cold & the steam room was full of people complaining about the place being so cold. Needless to say we only stayed there for 10 minutes. The room was reasonable albeit over priced & dated in the corridors. The bed was comfortable but there was a stack of empty bottles outside our room when we arrived didn't fill us with confidence for a quiet night although we didn't hear a peep. The pillows however were not as comfortable as they looked perhaps they were simply there for effect. The shower varied between freezing cold & boiling so it was a quick in & out not the relaxing weekend night away we had hoped for. Still the eggs were good. Probably not worth a return visit though.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2017 on Hotels
5 out of 5
by A verified traveler

Great Location

Posted Dec 28, 2016 on Hotels
Great bolthole for family Christmas visit