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"This hotel is well placed for London Eye, and other attractions around the Westminster/Waterloo/South Bank area close to Waterloo and Westminster stations"

"Clean rooms"

"Housekeeping was very very inconsistent. Coffee some days and not on others. Sparkling water on day 1 and then none after. Last day before we checked out was terrible. Coffee was not replenished at all. We saw staff out the room and they got some from them. Then we found that we did not have any towels. Took 2 calls to the receptionist to get towels. The lotion bottle was filled with soap. "

"The stay was great! Great room with a great view. Awesome breakfast and a superior room. No complaints, very satisfied "

"Great location, great hotel. Only issue was the parking, nothing to do with the hotel, but the car park lift was not working, therefore carrying suitcases down several flights of stairs was not fun. Therefore, using the hotel to drop or collect luggage before and after is advised, if possible, just in case. "

"Hotel is a few minutes from the train station and plenty of shops nearby ive stayed a few times in the past year here "

"Everything was wonderful! Beautiful location, very friendly staff. Would love to stay longer!"

"Fantastic high-class hotel in a central location."

"The room was great! The staff was helpful, although for a minute at the front desk they couldn't find my reservation. I was able to check in a few hours early because there was a room already available. They came while we were out that same day and made up the couch as a bed for our kids to sleep on. The only thing about the room was that although there was a closet right in front of the door for coats and such, there wasn't a dresser in the room to store our clothes in so we just kept our suitcases open on the floor to grab stuff out of. The water pressure in the shower was AMAZING."