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"We booked the cheapest double but paid £30 to upgrade on check in. The hotel is huge and it was much more grand than I was expecting. The room was still the smallest I think I’ve ever stayed in even though it was an upgrade. Small and functional with a nice en suite and good toiletries (large dispensers). The room didn’t have a view but the bed was comfortable and the Nespresso machine was nice. We didn’t have breakfast and I’m glad because the queue was huge as we left around 9.30. The cocktail bar was nice although the staff seemed to be lacking in customer service. Overall a good stay and a hotel we will return to in the future. "

"This hotel was the perfect location. The room was very nice. I absolutely would stay there again. Staff was helpful"

"Great room, great stay. Can't wait to visit again!"

"Todo perfecto "

"Excellent location across the Thames from Westminster and Big Ben. Located near Waterloo station for easy access to the Underground."

"Clean room, helpful staff, good breakfast & well located."

"Shocking hotel "

"Hotel is average and rooms are quite basic. We had several silverfish in our room which we discovered the last day of our stay which was unpleasant. Room could have been cleaner. "

"Had a great stay here to celebrate a special occasion. The staff were helpful and friendly and went out of their way to ensure we had a nice stay. It’s a great location near to the tube and ideal for getting Ubers everywhere as my parents were both elderly. The room was a junior suite in the 11th floor with fabulous views over Big Ben, parliament and the London eye. Facilities were great and breakfast was plentiful and had lots of choice. They even gave us a a complimentary bottle of prosecco and some macaroons. Would definitely recommend"