“On ne se gare pas devant l'hotel, qui au coeur du village, dans des rues étroites..; ce n'est pas un problème, le village est facilement accessible, mais encore faut il en être informé.
Arrivé sur place, la personne qui nous a accueilli était peu avenante...pas mal aimable, mais peu chaleureux comparativement à la Grèce.
A part cela, la chambre, l'établissement, la piscine, le village tout est beau et fait pour votre séjour. Eneffet à moins de 5 minutes à pied, vous pouvez prendre votre petit...
“On ne se gare pas devant l'hotel, qui au coeur du village, dans des rues étroites..; ce n'est pas un problème, le village est facilement accessible, mais encore faut il en être informé.
Arrivé sur place, la personne qui nous a accueilli était peu avenante...pas mal aimable, mais peu chaleureux comparativement à la Grèce.
A part cela, la chambre, l'établissement, la piscine, le village tout est beau et fait pour votre séjour. Eneffet à moins de 5 minutes à pied, vous pouvez prendre votre petit...
“This property was perfect for our large family, it's on 3 floors with 3 separate livingrooms, so everyone can have their own space when they need it. The house is very clean and the property manager was very responsive.
There's a taverna in walking distance, Kactus Taverna, Dora who runs it is amazing! There's also a breakfast / coffee place in the village.
The villa is about a 7-10 minute drive from the nearest beach.”
“This property was perfect for our large family, it's on 3 floors with 3 separate livingrooms, so everyone can have their own space when they need it. The house is very clean and the property manager was very responsive.
There's a taverna in walking distance, Kactus Taverna, Dora who runs it is amazing! There's also a breakfast / coffee place in the village.
The villa is about a 7-10 minute drive from the nearest beach.”
“Beautiful quiet spot! A walk or cycle from the Center of Frangkocastello (and where the beach is wonderful and child friendly too). The taverna on the sea front just infront of the property has excellent traditional Greek food and there are many more to try in the center too. Very peaceful location, with a few similar looking apartment hotels scattered along this coastline. The hosts are wonderful. A pool was just finishing being built right behind the current apartments property and looked like...
“Beautiful quiet spot! A walk or cycle from the Center of Frangkocastello (and where the beach is wonderful and child friendly too). The taverna on the sea front just infront of the property has excellent traditional Greek food and there are many more to try in the center too. Very peaceful location, with a few similar looking apartment hotels scattered along this coastline. The hosts are wonderful. A pool was just finishing being built right behind the current apartments property and looked like...
“On a adoré notre séjour.
Le repas dans les restaurants étaient variés et très bons.
L’équipe attentionnée et efficace parle français et d’autres langues parfaitement.
Les chambres 4700 sont au fond et plus calmes car loin du club enfants et de l’animation du soir.
L’animation du soir est faite par des salariés jeunes, sans intérêt. C’est presqu’un sketch.
Plage de sable comme piscine nous avons trouvés des transats à toute heure.
Salle de sport propre et complète
Piscine intérieure non...
“On a adoré notre séjour.
Le repas dans les restaurants étaient variés et très bons.
L’équipe attentionnée et efficace parle français et d’autres langues parfaitement.
Les chambres 4700 sont au fond et plus calmes car loin du club enfants et de l’animation du soir.
L’animation du soir est faite par des salariés jeunes, sans intérêt. C’est presqu’un sketch.
Plage de sable comme piscine nous avons trouvés des transats à toute heure.
Salle de sport propre et complète
Piscine intérieure non...
“Bonito hotel, nuevo y cuidado, donde las vistas y la salida directa a la piscina desde la habitación lo hacen especial. Realmente la estancia fue excelente, con especial mención al restaurante, que sorprende su nivel de detalle y calidad de su cocina. Aunque no desmeren para nada la estancia sí que mejoraría la experiencia si se rellenaran las cápsulas de café a diario, así como añadir azúcar y té en la habitación. Los jabones también podrían dar un salto de calidad. La limpieza varios días fue...
“Bonito hotel, nuevo y cuidado, donde las vistas y la salida directa a la piscina desde la habitación lo hacen especial. Realmente la estancia fue excelente, con especial mención al restaurante, que sorprende su nivel de detalle y calidad de su cocina. Aunque no desmeren para nada la estancia sí que mejoraría la experiencia si se rellenaran las cápsulas de café a diario, así como añadir azúcar y té en la habitación. Los jabones también podrían dar un salto de calidad. La limpieza varios días fue...
“Perfecto para pasar unos días conociendo Rethymno y sus alrededores. Un hotel muy tranquilo situado en pleno centro histórico.La atención que recibimos por parte del equipo del hotel fue inmejorable.
La habitación,muy tranquila y siempre limpia.
Desayuno a la carta en el magnífico jardín del hotel.”
“Perfecto para pasar unos días conociendo Rethymno y sus alrededores. Un hotel muy tranquilo situado en pleno centro histórico.La atención que recibimos por parte del equipo del hotel fue inmejorable.
La habitación,muy tranquila y siempre limpia.
Desayuno a la carta en el magnífico jardín del hotel.”
“Alles perfekt. Wirklich schöne kleine Hotelanlage, tolle Einrichtung und Ausstattung. Zuvorkommendes Personal. Das kretische Frühstück ist sehr zu empfehlen (uns hat sogar eine Portion mit einem extra Joghurt für 2 Personen gereicht). Wir kommen gerne wieder!”
“Alles perfekt. Wirklich schöne kleine Hotelanlage, tolle Einrichtung und Ausstattung. Zuvorkommendes Personal. Das kretische Frühstück ist sehr zu empfehlen (uns hat sogar eine Portion mit einem extra Joghurt für 2 Personen gereicht). Wir kommen gerne wieder!”
“Petit hotel tres simple, tres mignon, tres propre,un personnel adorable,un restaurant delicieux.un havre de paix apres un trek .et quelle atmoshere du bout du monde isole de tout le dernier ferry parti”
“Petit hotel tres simple, tres mignon, tres propre,un personnel adorable,un restaurant delicieux.un havre de paix apres un trek .et quelle atmoshere du bout du monde isole de tout le dernier ferry parti”
“Nice bungalow but a little smelly and always some water under the tiles on the bathroom floor, that should be repared, probably the cause of the smell.. pools are nice but not heated! Nice view but no view from them, if I had known I wouldn’t have paid extra for a bungalow”
“Nice bungalow but a little smelly and always some water under the tiles on the bathroom floor, that should be repared, probably the cause of the smell.. pools are nice but not heated! Nice view but no view from them, if I had known I wouldn’t have paid extra for a bungalow”
Precio más bajo por noche encontrado en las últimas 24 horas, con base en una estancia de 1 noche para 2 adultos. Los precios y la disponibilidad están sujetos a cambios. Aplican términos adicionales.
Precio más bajo por noche encontrado en las últimas 24 horas, con base en una estancia de 1 noche para 2 adultos. Los precios y la disponibilidad están sujetos a cambios. Aplican términos adicionales.
"Subject: Request for Compensation – Stay at Grecotel Plaza Beach House
Dear Sir or Madam,
I am writing regarding our recent stay at the Grecotel Plaza Beach House in Rethymnon, from 6-11 august, during which we booked a “Petit Loft Maisonette” for 5 nights.
Unfortunately, the experience fell far short of the standards expected from an establishment of your reputation. Below is a summary of the main issues we encountered:
• First room: extremely noisy, located on a very busy street. It was impossible to sleep before 2 a.m., and we were woken up at 8:30 a.m. by honking buses — partly due to a trash bin left in the road by hotel staff.
• Room change request: I was initially told that no other rooms were available. However, after insisting, an alternative was suddenly found — proving that this claim was false.
• Second room: in unacceptable condition:
• View of an abandoned building and a parking lot
• Suspicious stains resembling vomit on and in front of the door. Only the floor was cleaned after I requested it; the door remained dirty.
• Severely damaged mattress, with visible mold and burn marks (photos available). This raises serious concerns about whether there had been a recent attempt to treat a bedbug infestation.
• Broken patio door in the children’s room, which did not lock and opened directly onto the parking lot — a significant safety risk.
• Meeting with the manager: I was told again that there were absolutely no other rooms available for 2 more nights."
"La palabra que mejor define a este hotel es excelencia.
El personal super amable, siempre dispuesto a ayudar con una sonrisa.
La limpieza magnífica.
La comida espectacular igual que sus instalaciones.
Su director una hormiguita siempre trabajando y pendiente de todos los detalles para hacer una estancia agradable a todos.
Una mención especial para Arizana . Siempre dispuesta a ayudar con gran sonrisa. Gracias por todo!!!
Volveremos!!!"
"This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker.
We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls.
The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to.
The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated.
The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel"