“Terrible Experience at Baymont by Wyndham Richmond, Kentucky. I travel frequently for my job, and unfortunately, my experience here was one of the worst hotel experiences I have ever had.
We arrived late after traveling and were exhausted. As we entered the hotel, the front-desk staff came in behind us after apparently being outside on a smoke break. The lobby had a strong, unpleasant odor, but because we were tired and simply wanted to get to our room, we tried to overlook it. Unfortunately,……