“I booked a two queen room with a balcony. When we got to our room, the desk attendant put us in a one queen with balcony. When I went down to address the issue, she was very apologetic. She then put us in a two queen room, without a balcony. At this point- we had a long and eventful day of travel and just wanted to rest. I told the gal, and she was apologetic again, but said there were no balcony rooms left. I would have thought there would be a complimentary something, anything, but nope. I had……
“I booked a two queen room with a balcony. When we got to our room, the desk attendant put us in a one queen with balcony. When I went down to address the issue, she was very apologetic. She then put us in a two queen room, without a balcony. At this point- we had a long and eventful day of travel and just wanted to rest. I told the gal, and she was apologetic again, but said there were no balcony rooms left. I would have thought there would be a complimentary something, anything, but nope. I had……
Amber