“While the room was clean…it should have been because they did not make the check in time of 3 pm. The cleaning crew need to pay attention though because they did not supply our room with shampoo. We got 2 body wash and a conditioner. NOT HELPFUL to someone that did not bring their own supplies.
When we checked out we got charged more than what Expedia had told us. The lady working did not know how to fix it and I HAD TO call back in and talk with the manager. Claiming they forgot to click a……
“Staff were very helpful and friendly. Fresh cookies throughout the night, were amazing.
The only thing I didn't like was,
The guest doors opened without key cards, and room doors need an extra pull to latch closed”
