Conrad London St. James

Photo gallery for Conrad London St. James

Primary image
Premium bedding, free minibar items, in-room safe
42-inch flat-screen TV with digital channels, toys
Premium bedding, free minibar items, in-room safe
Premium bedding, free minibar items, in-room safe

Overview of Conrad London St. James

Conrad London St. James

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
22-28 Broadway, London, England, SW1H 0BH

Explore the area

  • Popular LocationBuckingham Palace10 min walk
  • Popular LocationBig Ben10 min walk
  • Popular LocationHyde Park20 min walk
  • AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

About this area

London

Conrad London St. James is located in London City Centre, a neighborhood in London, and is in the entertainment district and near the airport. Westminster Abbey and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and Houses of Parliament. Traveling with kids? Don't miss London Eye and Sea Life London Aquarium.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • St. James Park - 5 min walk
  • Westminster Abbey - 6 min walk
  • Buckingham Palace - 10 min walk
  • Big Ben - 10 min walk
  • Hyde Park - 20 min walk

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Two Chairmen - 2 min walk
  • Ichi-Riki - 3 min walk
  • Colosseo - 3 min walk
  • The Buckingham Arms - 4 min walk
  • The Albert - 4 min walk

About this property

Conrad London St. James

Family-friendly London hotel in London City Centre, walk to St. James Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. All 256 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (GBP 58 per night)
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Private picnics

Family friendly

  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • Danish
  • Dutch
  • English
  • Estonian
  • Finnish
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6187 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for GBP 75.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 723 out of 990 reviews
5 - Excellent 73%
Rating 4 - Good. 199 out of 990 reviews
4 - Good 20%
Rating 3 - Okay. 39 out of 990 reviews
3 - Okay 4%
Rating 2 - Poor. 15 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 990 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the property and rooms were very clean.
Stayed 6 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely property and breakfast options were excellent and part of the deal. Thank you Conrad Hotel for taking care of us.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent eight-night stay at the Conrad St. James. The service was impeccable and every member of staff went above and beyond to ensure we had a very pleasant stay. The connecting family room was perfect for our family of four. You cannot ask for a better location. We look forward to our next visit.
Stayed 8 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Excellent location.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 2 nights in Feb 2022