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Holiday Inn London - West, an IHG Hotel

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn London - West, an IHG Hotel

Holiday Inn London - West, an IHG Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
4 Portal Way, London, England, W3 6RT

Explore the area

  • AirportLondon (LHR-Heathrow)29 min drive
  • Popular LocationLondon Eye33 min drive
  • Popular LocationTower of London44 min drive
  • Popular LocationTower Bridge46 min drive

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About this area

London

Located in London's Acton neighborhood, Holiday Inn London - West, an IHG Hotel is near the airport and near a metro station. Marble Arch and Hyde Park Corner are notable landmarks, and travelers looking to shop may want to visit Westfield London Shopping Centre and Portobello Road Market. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or SSE Arena, Wembley. Guests appreciate the hotel's central location.
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What's nearby

  • Westfield London Shopping Centre - 11 min drive
  • Wembley Stadium - 22 min drive
  • London Eye - 33 min drive
  • Tower of London - 44 min drive
  • Tower Bridge - 46 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • Restaurant — 1 min walk
  • Starbucks — 1 min walk
  • The Castle — 4 min walk
  • Bridge Cafe — 12 min walk
  • Spice Shack — 13 min walk

About this property

Holiday Inn London - West, an IHG Hotel

Art Deco London hotel in Acton with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 225 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Bulgarian
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (248 square feet)
  • Meeting rooms - 7

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

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London Borough of Ealing
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Hotel
Hotel
Air conditioned
Air conditioned
4 star
4 star
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 321 out of 985 reviews
5 - Excellent 33%
Rating 4 - Good. 459 out of 985 reviews
4 - Good 47%
Rating 3 - Okay. 138 out of 985 reviews
3 - Okay 14%
Rating 2 - Poor. 49 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 985 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel very helpful staff
Stayed 5 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
Good clean hotel with functional room and good size bathroom. Easy location with good commute into city. Excellent parking at hotel for an extra cost. stayed here several times and would do so again.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay, you can travel to get other locations using underground or buses near the hotel
Stayed 3 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020