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Holiday Inn London - West, an IHG Hotel

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior

Overview of Holiday Inn London - West, an IHG Hotel

Holiday Inn London - West, an IHG Hotel

4.0 star property
8.0 out of 10 Very Good
8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Map
4 Portal Way, London, England, W3 6RT

Explore the area

  • Popular LocationWestfield London Shopping Centre7 min drive
  • Popular LocationLondon Designer Outlet8 min drive
  • Popular LocationWembley Stadium9 min drive
  • AirportLondon (LHR-Heathrow)29 min drive

Room options

About this area

London

Holiday Inn London - West, an IHG Hotel is located in Acton, a neighborhood in London, and is near the airport and near a metro station. Marble Arch and Hyde Park Corner are notable landmarks, and travelers looking to shop may want to visit Westfield London Shopping Centre and London Designer Outlet. Looking to enjoy an event or a game? See what's going on at OVO Arena Wembley or Wembley Stadium. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Westfield London Shopping Centre - 7 min drive
  • Portobello Road Market - 8 min drive
  • London Designer Outlet - 8 min drive
  • OVO Arena Wembley - 8 min drive
  • Wembley Stadium - 9 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • McDonald's - 5 min walk
  • Patchi - 8 min walk
  • Al Enam - 10 min walk
  • Stone’s Fish & Chips - 6 min walk
  • Ahwangy - 12 min walk

About this property

Holiday Inn London - West, an IHG Hotel

4-star hotel near Wembley Stadium
Located close to Westfield London Shopping Centre and London Designer Outlet, Holiday Inn London - West, an IHG Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, an elevator, and 7 meeting rooms
  • A banquet hall, luggage storage, and a computer station
  • Guest reviews speak highly of the overall value
Room features
All 225 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

Is Holiday Inn London - West, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn London - West, an IHG Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn London - West, an IHG Hotel on Jun 18, 2023 start from $113.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn London - West, an IHG Hotel?

Self parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn London - West, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn London - West, an IHG Hotel located?

Located in Acton, this hotel is 2.7 mi (4.3 km) from Westfield London Shopping Centre and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Wembley Stadium are also within 6 mi (10 km). North Acton Underground Station is only a 4-minute walk and Acton Main Line Station is 8 minutes.

Holiday Inn London - West, an IHG Hotel Reviews

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 346 out of 1003 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 446 out of 1003 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 139 out of 1003 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 46 out of 1003 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 26 out of 1003 reviews" "
" "2 - Terrible 3%

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really close to North Acton tube, Central Line so easy to access everywhere you need to go even though you are not close to central London . Lovely staff and very clean and comfortable. Enjoyable evening meal and excellent breakfast
Stayed 1 night in May 2023

6/10 Okay

Masud

Liked: Cleanliness
Stayed 6 nights in May 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, but not perfect. You'll see some scuff marks and some rust in the shower vents, but nothing alarming. Great staff, great service. Breakfast buffer in the morning is solid, but not grandiose. London Tube is relatively close, but about a quarter mile away - very walkable. Would gladly come back anytime.
Stayed 6 nights in May 2023

10/10 Excellent

Ivan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with great service. Easy to get to transportation from the hotel. No issues during our stay.
Stayed 3 nights in May 2023

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in May 2023

8/10 Good

Caley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great few hiccups that they corrected and upgraded us. Buffet was great! Only downfall was the pillows were horrible.
Stayed 5 nights in Apr 2023

8/10 Good

Mariza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress in the bed was uncomfortable and we could hear the noise from rooms upstairs and beside our room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gizza

Stayed 1 night in Apr 2023

8/10 Good

Kwong Chi

Stayed 2 nights in Mar 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Star Rating
4
Nearest Airport
London (LHR-Heathrow)
Address
4 Portal Way, London, England