Los Altos Chalets

"Hot coffee, friendly staff, plenty of parking, and good location. "

"Our stay at Crowne Plaza was overall average and unfortunately did not fully meet expectations. The biggest issue was at reception — one of the front desk ladies was quite rude and not welcoming, which created a poor first impression. Customer service at check-in should feel friendly and helpful, but that was not our experience. Housekeeping and cleanliness also need improvement. The room had a noticeable bad smell, and the carpet did not appear clean. Overall cleaning standards were below what we expected from a hotel of this level. Breakfast was another disappointment, as the same items were served every day with very little variety. Additionally, no complimentary water was provided in the room. When I asked reception, I was told to purchase a small bottle from the vending machine for $3, which felt unreasonable for hotel guests. One positive point: the kitchen staff were excellent — polite, helpful, and hardworking. They were the highlight of our stay. Overall, the experience was average, and improvements in customer service, cleanliness, and guest amenities would make a big difference."

"It was good "

"Excellent value for the area. Property is secured but parking lot is not. Walkable to restaurants & shops, right now Milbrae Bart station. Room is comfortable with soft towels &a coffee machine, safe but surprised our standard room does not have a frig. (Only deluxe does) but front desk offered to keep our things & blue ice cold in their frig. It’s an easy in and out kind of inn, good for a short stay before an early flight. "

"Nicole greeted us upon arrival and assisted me with check-in, as well as setting up a member account. She was extremely helpful and made the entire experience seamless from start to finish. It was especially nice to have her assist us again during check-out, which made our departure just as smooth as our arrival. I truly appreciate her calm demeanor and cheerful attitude—it made our stay even more enjoyable."

"I was in town for the weekend for a conference at Stanford University. I liked Creekside Inn because it was clean, nice, affordable with close proximity to the campus and nearby amenities. "

"Yes "

"The hotel is pet friendly. The pillows were too soft and the room next to the lobby was loud. The staff was friendly "

"Looked a bit sketchy at first but once we got into our room everything was great. We returned to the room numerous nights late at night and had no problems. We weren't bothered at all from other rooms being loud. Slept comfortably. "