3/5 Okay
Noelle, Glendale, Ca
Traveled with partner
5 Jan 2021
Liked: Cleanliness, staff & service, amenities
I’ve previously stayed at this location. The first time was excellent. I come here for the jetted tub. This time around which is the second time I’ve stayed here I wasn’t too thrilled with the room. The shower tub had a very slow drain and the hair dryer kept overheating within seconds of it being on and shutting off, and the heater was not working properly the first night of my two night stay. I’ve never had this happen before at any hotel including this one on my previous stay. Seems like they need to do some kind of inspections on the equipment in the rooms. I usually stay at another hotel down the street when I come out here because it’s a little less expensive so having to shell out a bit more money to stay here and have things go wrong was a bit disappointing this time. I won’t rule out staying here again as it is a really nice place and the staff are great and the jetted tubs are a definite plus. It’s a great place overall but I feel like they should pay closer attention to the condition of the equipment in the rooms
Stayed 2 nights in Jan 2021
