2/10 Terrible
Douglas G.
Traveled with partner
Jul 25, 2024
Disliked: Staff & service
I am so disappointed at this resort! Management ? has non! I slipped and fell by the pool area about 2 PM, I asked for a Dr./ Dr came to my room 4 hours later. Dr. told me I had to take X-rays at the hospital but I had to pay everything out of pocket even transportation. Tried calling all numbers to get a hold of anyone that could assist me and nothing. My husband and I didn't even eat that night. Next morning we were checking out and asked about making a report of my incident. The gave me the form with all the information and as of today Ive had no luck, I have e-mailed them as well and as of today no one has replied. I had to pay the Doctor for his visit to my room. Mind you that Dr. is on the property on call.
Douglas G.
Stayed 3 nights in Jul 2024