8/10 还可以
Samah
与配偶出行
2025 年 8 月 1 日
满意：服务设施，清洁度
Our stay at Riu Palace Baja California was pretty good. Check in went smoothly and Cassandra was friendly and helpful. We were able to check in before 3pm and were able to get a room on a higher floor after requesting. The food was mediocre at best, we were disappointed with most of the specialty restaurants, I think Guacamole (Steakhouse) was the best option. The Promenade had a good number of options for breakfast, lunch, and dinner. Pools were fine, but seemed to close earlier than expected. Check out experience was alright. We were helped by the petite, gentleman with dark, curly hair at the cashier desk. I did not catch his name but he had a nasty attitude and treated us like we were an inconvenience. Did not appreciate his cold and rude demeanor, he needs to work on his customer service and be more friendly.
Otherwise, it’s nice they let you check out at 12 and you’re able to utilize resort services/pool/gym until 5pm. The overall experience was adequate considering this is an adults-only all inclusive resort.
Samah
2025 年 7 月入住 3 晚
