Save

Choose dates to view prices

Hotel Des Balances

Photo gallery for Hotel Des Balances

Exterior
Breakfast, lunch, dinner served; French cuisine, alfresco dining
Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; French cuisine, alfresco dining
Lobby

Overview of Hotel Des Balances

Hotel Des Balances

4.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
Map
Weinmarkt, Lucerne, LU, 6004

Explore the area

  • Popular LocationChapel Bridge3 min walk
  • Popular LocationKKL Lucerne8 min walk
  • Popular LocationLion Monument12 min walk
  • AirportZürich (ZRH)51 min drive

Room options

About this area

Lucerne

Hotel Des Balances is located in Old Town Lucerne, a neighborhood in Lucerne, and is in a shopping district and on the waterfront. Rosengart Collection and Natur-Museum are cultural highlights, and some of the area's landmarks include Mill Bridge and Musegg Wall. Richard Wagner Museum and Kanuwelt Buochs GmbH are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Mill Bridge - 3 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 52 min drive

Restaurants

  • Restaurant Zunfthaus zu Pfistern - 2 min walk
  • Restaurant Rathaus Brauerei AG - 2 min walk
  • Restaurant Mill'Feuille - 3 min walk
  • Brasserie Bodu - 1 min walk
  • Down Town - 2 min walk

About this property

Hotel Des Balances

4-star luxury hotel located in Old Town Lucerne
You can look forward to a roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Hotel Des Balances. The onsite restaurant, Restaurant Balances, features French cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and an elevator
  • Concierge services, free newspapers, and a banquet hall
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 56 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 33 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much does it cost to stay at Hotel Des Balances?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Jun 7, 2023 start from $378.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Des Balances?

Self parking is available for CHF 33 per night. Valet parking is available for CHF 33 per day.

What time is check-in at Hotel Des Balances?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is steps from Lucerne Town Hall, Rosengart Collection, and Mill Bridge. Saint Peters Church and Chapel Bridge are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 491 out of 644 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 124 out of 644 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 17 out of 644 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 6 out of 644 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 6 out of 644 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful with stunning views and helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel with a superb location near the Chapel Bridge. It is a very classy hotel with excellent service. But we were disappointed that our room wasn’t ready and then they put us in a tiny room. We asked to move and spent the following two nights in a lovely room with a very large terrasse. I would definitely recommend this hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, superior location, nice dining.
Stayed 2 nights in May 2023

10/10 Excellent

May Ling Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Chloe Jia En

Traveled with family
Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and I must say that I was quite impressed with my experience. The hotel is absolutely beautiful and the staff are extremely friendly and polite. From the moment I arrived, I felt very welcome and at home. One thing that I did notice was that the room was a little on the small side. However, this was not a major issue for me as I spent most of my time out exploring the city. The location of the hotel is simply fantastic. It is situated in the heart of everything, from shopping to supermarkets and restaurants. Additionally, the hotel is located right beside a lovely river, providing a stunning view and a peaceful atmosphere. What really stood out to me during my stay was the thoughtful gesture of the hotel providing us with delicious candies and tartufi. It was such a nice surprise and really added to the overall experience of our stay. Overall, I would highly recommend this hotel to anyone who is looking for a great place to stay in the city. Despite the slightly small room size, the hotel's beautiful decor, fantastic staff, prime location, and the delightful treats provided more than make up for it.

10/10 Excellent

Sawsan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.. great location
Stayed 1 night in Apr 2023

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved our stay at this hotel. It was hard to leave because it was so comfortable. We had an amazing balcony view overlooking Chapel Bridge and the Jesuit Church. We enjoyed hearing the church bells throughout the day, but some people may prefer to use ear plugs for sleeping. The room decor was simple but elegant, and we appreciated that slippers were provided. This was a great base for exploring Lucerne, and we loved that there was a milk tea spot next door (my husband and I have a tradition where we try to find milk tea whenever we travel).

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I travel a lot and this was our favorite hotel we have ever stayed at. The location was perfect to everything. Train station, city, on the river. Must get a riverview, it was beautiful! The staff, the cleaning staff, the front desk staff and bartenders went over and beyond for us. The rooms were so perfect and cute! We will be coming back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Lucerne. It is located centrally in a very walkable area with restaurants and shops. Our room was ready before check in time which was great and the hotel gave us an upgraded room. (We visited at the end of March which would be low season.) They had an umbrella, electrical power converter that could be used and vouchers for a glass of prosecco.
Stayed 2 nights in Mar 2023

General hotel information

Highly Rated Amenities
Beautiful Rooms & Spacious Rooms
Star Rating
4
Nearest Airport
Zürich (ZRH)
Address
Weinmarkt, Lucerne, LU