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Overview of Hotel Des Balances

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Featured Image
Balcony
Balcony
View from Room
View from Room

Hotel Des Balances

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationChapel Bridge3 min walk
    Popular LocationKKL Lucerne8 min walk
    Popular LocationLake Side Promenade10 min walk
    AirportZurich (ZRH)49 min drive

Choose dates to view prices

Double or Twin Room, River View

4.7/5 guest room rating
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, Hot Tub, River View (with Balcony)

4.4/5 guest room rating
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Double Room, City View (Queenroom)

5/5 guest room rating
  • City view
  • Sleeps 2
  • 1 Queen Bed

Triple Room, River View

5/5 guest room rating
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite, River View

4.6/5 guest room rating
  • 334 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Double Room Single Use, City View

5/5 guest room rating
  • City view
  • Sleeps 1
  • 1 Queen Bed

Double Room Single Use, River View

5/5 guest room rating
  • River view
  • Sleeps 1
  • 1 Queen Bed

Triple Room, City View

5/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite with Sofa Bed

  • 334 sq ft
  • River view
  • Sleeps 4
  • 1 Twin Bed

Double or Twin Room, City View

4.5/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Romantic Suite, 1 King Bed, Balcony, River View

5/5 guest room rating
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About this area

Lucerne

Located in Lucerne's Old Town Lucerne neighborhood, Hotel Des Balances is in the city center and on the waterfront. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Mill Bridge - 3 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lake Side Promenade - 10 min walk

Getting around

  • Lucerne Station - 7 min walk
  • Zurich Airport (ZRH) - 45 min drive

Restaurants

  • Restaurant Balances — 1 min walk
  • Balances Lounge — 1 min walk
  • Jazzkantine — 3 min walk
  • Mr. Pickwick's Pub — 3 min walk
  • Wirtshaus Taube — 3 min walk

About this property

Hotel Des Balances

Luxury Lucerne hotel in Old Town Lucerne, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 56 rooms offer free WiFi, iPod docks, and TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 33 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1970 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 334 out of 461 reviews
5 - Excellent 72%
Rating 4 - Good. 104 out of 461 reviews
4 - Good 23%
Rating 3 - Okay. 13 out of 461 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 461 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 461 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very good service in the restaurant and outstanding food. Room outdated.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the river and the Old City. Clean, friendly staff, great food
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite spacious with wonderful views from balcony
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020