See all properties
Save

Hotel Des Balances

4.0 star property
Upscale riverwalk hotel, a short walk to Chapel Bridge

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Des Balances

Exterior
View from property
Front of property
Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; French cuisine, alfresco dining

Reviews

9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking available
    Parking availableParking available

Check-in time

2:00 PM

Check-out time

12:00 PM
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby sitting area
AMERON Luzern Hotel Flora
Pet friendly
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1009)
The price is $342
includes taxes & fees
$318 per night
Jul 30 - Jul 31
AMERON Luzern Hotel Flora

About the neighborhood

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Opus - ‬2 min walk

About this property

Hotel Des Balances

Luxury upscale hotel located in Old Town Lucerne
Located close to Chapel Bridge, Hotel Des Balances provides a terrace, dry cleaning/laundry services, and a bar. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner, and al fresco dining. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, concierge services, and luggage storage
  • Multilingual staff, a banquet hall, and meeting rooms
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 56 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 33 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much does it cost to stay at Hotel Des Balances?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Aug 11, 2024 start from $427.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Des Balances?

Self parking is available for CHF 33 per night. Valet parking is available for CHF 33 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Mill Bridge are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 569 out of 734 reviews" "
Rating 8 - Good. 133 out of 734 reviews" "
Rating 6 - Okay. 18 out of 734 reviews" "
Rating 4 - Poor. 6 out of 734 reviews" "
Rating 2 - Terrible. 8 out of 734 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights and enjoyed the views, comfortable bed and attentive staff. We appreciated the water and ice machine on each floor and air conditioning. The umbrella came in handy a few times too. We would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - in the center of Old Town. Clean, spacious room with a River view & balcony. Staff was helpful with my questions when planning excursions and coordinating dinner reservations at Balances. Highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Floro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Virupaksha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel
Stayed 2 nights in May 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very centrally located, making everything you want to see very walkable. The restaurant/bar/lounge was lovely too and the welcome glass of prosecco was a nice touch.
Stayed 2 nights in May 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that is well maintained and professionally managed.
Stayed 3 nights in Apr 2024

10/10 Excellent

rhonda

Stayed 3 nights in Apr 2024

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Hotel Des Balances in Lucerne was an absolute delight. From the moment I arrived, I was captivated by its charming atmosphere and warm hospitality. The view of the Reuss River and the iconic Kapellbrücke from my room was simply breathtaking. The staff went above and beyond to ensure that my stay was comfortable and memorable, and the attention to detail in the elegant décor was impressive. Dining at the hotel’s restaurant was a culinary experience I won’t soon forget, with delicious dishes served in a picturesque setting (Michelin star). Overall, my time at Hotel Des Balances nothing short of magical and looking forward to returning.
Stayed 3 nights in Mar 2024

10/10 Excellent

PINHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Amazing hotel Wonderful restaurant Everything was great
Stayed 5 nights in Feb 2024

10/10 Excellent

Troy

The best service, value and all around cool location. Would definitely book the de Balances again!
Stayed 1 night in Feb 2024

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Parker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I’ve ever stayed in! Really made us love Lucerne right off the bat. If you can get a room with a river facing view- you need to! Could’ve spent all day on the balcony.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel des Balances in Lucerne
Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Des Balances. The hotel is perfectly located in the heart of Old Town Lucerne with an incredible view of the water. The staff was very friendly and accommodating. We will definitely make this hotel our home base anytime we return to Lucerne.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

We love the stay at this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
We have a wonderful stay at Des Balances hotel. Room is very clean, a lot of fine little touch & complimentary from the hotel. Location is prime. Service is 5 stars & the view is stunning that to give another star! Thank you & we highly recommend this hotel to anyone who visiting Lucern.
Stayed 1 night in Jan 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and view
By the river, in the heart of old town, super location. Pretty building. Nice toiletries, good coffee and tea supplies. Beautiful view from room balcony. Lack of counter space in bathroom.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at hotel des balances, the location is fabulous yet quiet. The hotel is excellent but for the price point I had expected a slightly larger room, newer bathroom (not a shower/tub combo) and a fitness facility.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Zürich (ZRH)