“Complicated check in with easily confused front desk agent and unfriendly management. Dirty shower curtain. Unvacuumed floors. Rusted shower. Vent covered in dust in the bathroom. Someone else’s sports tape used to close the curtains. VERY strong Cigarette smell throughout entire hotel (including in our non-smoking room). And BUGS!!! When we saw the baby cockroaches we immediately notified management who kindly said they would refund us 1/2 nights but “had to go through Expedia” and of course,……
“Complicated check in with easily confused front desk agent and unfriendly management. Dirty shower curtain. Unvacuumed floors. Rusted shower. Vent covered in dust in the bathroom. Someone else’s sports tape used to close the curtains. VERY strong Cigarette smell throughout entire hotel (including in our non-smoking room). And BUGS!!! When we saw the baby cockroaches we immediately notified management who kindly said they would refund us 1/2 nights but “had to go through Expedia” and of course,……
Jacqueline