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On the beach, beach umbrellas, beach towels, beach volleyball
On the beach, beach umbrellas, beach towels, beach volleyball
On the beach, beach umbrellas, beach towels, beach volleyball
5 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.1/5 Very Good
1,001 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All inclusive
Air Conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationSea Shell City Museum3 min walk
Popular LocationPunta Camaron Beach3 min walk
Popular LocationEl Cid Country Club Golf Course10 min drive
AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)31 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Ocean View

    4.3/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Ocean View
  • Standard Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Luxury Room

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsLuxury Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mazatlan

Located on the beach, Hotel Playa Mazatlan - All Inclusive is in Mazatlan's Zona Dorada neighborhood, a walkable area with good shopping. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Consider Mazatlan Aquarium, or check out an event or a game at Teodoro Mariscal Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Visit our Mazatlan travel guide
Map
Popular Location

What's nearby

  • Sea Shell City Museum - 3 min walk
  • Punta Camaron Beach - 3 min walk
  • Teodoro Mariscal Stadium - 5 min drive
  • Plaza de Toros - 5 min drive
  • El Cid Country Club Golf Course - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • La Terraza — 1 min walk
  • Casa Roberto — 1 min walk

About this property

Hotel Playa Mazatlan - All Inclusive

Ocean-view property with a swim-up bar, near Mazatlan Aquarium
Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 400 rooms offer free WiFi and free wired Internet, plus balconies or patios and flat-screen TVs with satellite channels. Guests will also find room service, premium bedding, and coffee makers.
Hotel Playa Mazatlan - All Inclusive offers 400 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlan property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, SPA NO INCLUIDO ($). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Free in-room WiFi has a 2-device limit
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Children under 13 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Hotel Playa Mazatlan - All Inclusive and receive a full refund?
Yes, Hotel Playa Mazatlan - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Playa Mazatlan - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Hotel Playa Mazatlan - All Inclusive?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 11:00 AM.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is this property located?
Nestled on the beach, this Zona Dorada property is within 2 mi (3 km) of Playa Brujas, Mazatlan Aquarium, and Playa Norte. Punta Camaron Beach and Sea Shell City Museum are also within 5 minutes.

Guest reviews

Overall score and ratings for Hotel Playa Mazatlan - All Inclusive

4.1
Very Good
5 - Excellent
426
4 - Good
367
3 - Okay
128
2 - Mediocre
52
1 - Poor
28
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Jul 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Everything was excellent!!!🙂🙂The only bad experience that occurred was that someone that works in the hotel open the door of our room without any warning,and my wife and i were showering!!☹☹☹

    Stayed 2 nights in Aug 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Stay Here!

      This hotel was so beautiful, the staff treated us like family and there are 16 beautifully kept pools🌴

      Stayed 2 nights in Mar 2020

      5/5 Excellent

        This traveler didn’t leave comments with their review
        Stayed 7 nights in Feb 2020