评分基于 505 条真实点评
4.7 客房清洁度
4.6 服务和员工
4.6 客房舒适度
4.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Need coffee makers in the room.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Phyllis-GM
Hello Brenda,Thank you for staying at the Avid by IHG while you were in the Southaven area. I'm glad you were able to enjoy our True Hospitality, IHG Way of clean rooms and our complimentary breakfast. Thank you for the 5 out of 5 survey!!. Our guests matters. We will pass your suggestion to IHG for in room coffee for the Avid brand. Again, Thank you for staying with us. We hope you give us another visit whenever you are in the Memphis/Southaven area.
用户：真实旅客 来自：Tuscaloosa
发布日期：2024年5月19日 发布在：Expedia
Wished there was more breaking items
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Phyllis-GM
Hello Desmond, We appreciate your interest and staying with us at the Avid Southaven. Looks like you were able to enjoy of Bean to Cup 24/7 coffee, True Hospitality and clean rooms. Thank you for the 5 out of 5 survey. while visiting the Southaven area. Our comments and suggestions matter. We will definitely reach out to IHG because we listen.
用户：真实旅客 来自：Tuscaloosa
发布日期：2024年5月17日 发布在：Expedia
Quiet, convenient to everything
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Phyllis-GM
Greetings Demond,It is important for our guests to enjoy their stay while they are away from Home at Avid Southaven. It is a pleasure to know you were able to enjoy our complimentary all round good breakfast, comfortable beds, a good night's sleep with the black out shades, clean room and True Hospitality in our quiet brand by IHG.
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
The only thing I did not like about this property is that it did not have a pool and no microwave in room. But, if it came down to cleanliness and having a pool, I would pick cleanliness. Everything else was good other than not much breakfast options for egg allergy. The unlimited coffee was a plus.
酒店管理层的评论
2024年5月13日，回复：酒店管理层 Maydelin McIntosh Front Desk Supervisor
Dear Jasmine,Thank you for taking the time to share your feedback about your recent stay at the Avid Hotel Memphis. We appreciate your candid comments and are pleased to hear that you found the hotel to be exceptionally clean. Maintaining a high standard of cleanliness is one of our top priorities, and we’re glad it made a positive impression on you.Regarding the absence of a pool and microwave in the rooms, we understand that these amenities are important to some guests. While we don’t currently offer these features, we hope that our commitment to cleanliness and overall guest satisfaction compensates for any inconvenience. Travel tip: look at the hotel's amenities to see what they offer.We take guest feedback seriously, and your comments about breakfast options for guests with egg allergies are duly noted. We’ll strive to improve in this area and provide more inclusive choices for all our guests.Lastly, we’re delighted that you enjoyed the unlimited coffee during your stay. Sometimes a good cup of coffee can make all the difference!Thank you for choosing Avid Hotel, and we hope to welcome you back soon for another pleasant stay.Warm regards,
用户：真实旅客
发布日期：2024年5月11日 发布在：Expedia
No carpet in the rooms which I like. Staff was very pleasant and nice! Breakfast was good. Coffee and ice available 24/7. Love that idea. Will stay again if we get that way.
酒店管理层的评论
2024年5月12日，回复：酒店管理层 C. Robinson
Dear LesleyThank you for taking the time to tell us about your experience at Avid. Responses like yours helps us improve as a hotel. Thank you for your score of 5. I am glad that you enjoyed our Good all around breakfast. We are looking forward to your next stay.Thank youC. Robinson
用户：真实旅客
发布日期：2024年5月9日 发布在：Expedia
Our stay was very pleasant, the staff was very friendly and the entire hotel was very clean and well-kept. The hotel is in a very quiet area but take a 5-minute drive and you'll find yourself in a very busy area with tons of shopping and dining options. Would stay here again.
酒店管理层的评论
2024年5月10日，回复：酒店管理层 Maydelin McIntosh Front Desk Supervisor
Dear Ryan,Thank you for taking the time to share your experience at avid hotel Southaven. We’re delighted to hear that your stay was pleasant and that you found our staff friendly. Our commitment to cleanliness and maintenance is a top priority, so we’re thrilled that you noticed the well-kept condition of the hotel.The quiet location provides a peaceful retreat, allowing guests to relax and unwind. And as you mentioned, just a short drive away, you’ll find a bustling area with plenty of shopping and dining options. It’s the best of both worlds!We appreciate your kind words and look forward to welcoming you back on your next visit. Safe travels!Warm regards,
用户：真实旅客
发布日期：2024年5月4日 发布在：Expedia
Beside being a great stay; They had almond milk available for my son - who is allergic to dairy!
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Maydelin, Front Desk Supervisor
Dear Prashant,Thank you for sharing your experience with avid hotel Southaven. It’s heartwarming to know that the hotel took your son’s dairy allergy seriously and provided almond milk. Almond milk isn’t just a substitute; it’s a delicious and nutritious choice for anyone seeking a dairy-free lifestyle. We hope you will return on you next visit to Memphis.Thank you,
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
New hotel, everything was fresh and clean, the staff was very friendly.
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Cory
Dear JaimeThank you for responding about your stay. Thank you for your score of 5. We are looking forward to seeing you again.Thank you
用户：真实旅客
发布日期：2024年5月2日 发布在：Expedia
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Cory
Dear ZmyaThank you for taking the time to respond about your stay. Thank you for your score of 5. I am glad that you enjoyed our 5-Way clean. We are looking forward to seeing you againThank you
用户：真实旅客
发布日期：2024年5月1日 发布在：Expedia
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Cory
Dear RobertThank you for taking the time to respond about your stay at Avid. Thank you for your score of 5. I am glad that you enjoyed our good all around breakfast. We are looking forward to seeing you againThank you
