Viajes a Mercer Todo Incluido Vuelo + Hotel

I was very happy with my queen suite room. There were two beds and a small pull out couch. The pull-out was behind a small partition so it actually felt like a separate space. That little space also came with a separate TV. The beds were comfortable and the room was a good size. Unlike other hotels, the bathroom felt far enough away from the beds that it felt as though there was actually some privacy. The shower came with shower gel, shampoo and conditioner. The towels were soft and absorbent. The breakfast was served from 6-9 on weekdays and 7-10 on weekends and was adequate. There were breads, waffles, cereal, yogurt, fruit, etc. There were also dishes of eggs, potatoes. and sausages. For drinking, there were juices, milk, coffee, and teas. I though everything was good and my kids enjoyed the food. The pool was small but worked for us. There were always plenty of towels. I never got a chance to use the fitness room but it looked to be adequate, although a bit small. Check in and check out were easy processes. Overall, it was definitely a good say and would stay there again.

The manager/owner was waiting for me to leave nearly an hour and one-half before check-out time in the shared/common area, including the kitchen area. The lighting had nearly half of the light bulbs burned out. The shared bath room had very dim lighting making it difficult to see.

Personal de lobby que me recibió sinceramente muy poco atenta

Very friendly staff. Front desk was amazing