Skip to main content
More travel
More travel
Stays
Stays
Flights
Flights
Cars
Cars
Packages
Packages
Things to do
Things to do
Cruises
Cruises
Deals
Groups & meetings
English
List your property
Support
Trips
Sign in
Save an average of 15% on thousands of hotels when you're signed in
Sign in
Sign up, it’s free
List of favorites
Feedback
Beginning of main content
Information
Expedia® Rewards will transition to One Key™ beginning on July 6, 2023
Throughout July, members will start earning at the One Key rate and unlock new and exciting benefits across Expedia, Hotels.com, and Vrbo.
Learn more about One Key here
Welcome to Help Center
Your Virtual Travel Agent
Just one moment
While we prepare the Virtual Agent
Do you want to:
Change a booking
Cancel a booking
Get refund status
Use airline credit
Do something else
Explore help articles
Flight
Airline Credit Redemption
Book a flight using an airline credit
Airline-initiated schedule change
More
Refunds and Charges
Refund timelines, policies & processes
Get a receipt for your booking
Payment security and options
More
Lodging
Change your hotel or vacation rental booking
Cancel your hotel or vacation rental booking
Check in and out of your hotel or vacation rental
More
Packages
Change your vacation package
Airline telephone numbers
Cancel your vacation package
More
Car
Change or cancel your car rental
Booking mistakes and name changes
Car rental price quotes
More
Destination Services
Change or cancel your activity
Booking mistakes and name changes
Add activities to your booking
More
Cruise
Change or cancel your cruise booking
Booking mistakes and name changes
View your booking
More
Account
View your booking
Customs allowances for international travelers
Transportation Security Administration (TSA)
More
Privacy
Correct or update your account information
Information about your privacy
Request or delete your personal data
More
Security
Payment security and options
Beware of phone call scams
Responsible disclosure of web vulnerabilities
More
Travel Alerts
Government travel alerts and warnings
Bad weather and travel disruptions
Travel to, from or through Russia
Loyalty & Rewards
Earn Expedia Rewards tier status
Earn and use Expedia Rewards points
What is Expedia Rewards?
More
Additional information about Expedia Group
