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Orchid House Polanco

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Terrace/patio
Terrace/patio
Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of Orchid House Polanco

VIP Access

Orchid House Polanco

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Parking available
  • Room service
Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

Explore the area

  • Popular LocationChapultepec Park3 min walk
  • Popular LocationMuseo Nacional de Antropologia9 min walk
  • Popular LocationPaseo de la Reforma12 min walk
  • AirportMexico City (MEX-Mexico City Intl.)36 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Mexico City

Orchid House Polanco is located in Polanco, a neighborhood in Mexico City, and is in a shopping district. Paseo de la Reforma and The Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Chapultepec Park - 3 min walk
  • Museo Nacional de Antropologia - 9 min walk
  • Parque Zoologico de Chapultepec - 11 min walk
  • Paseo de la Reforma - 12 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 37 min drive

Restaurants

  • Puerto Madero Polanco - 2 min walk
  • Cabanna Polanco - 3 min walk
  • Celtics Pub Irlandés Polanco - 3 min walk
  • Tortas la Samaritana - 3 min walk
  • Raíz - 3 min walk

About this property

Orchid House Polanco

4-star hotel near Paseo de la Reforma
Free continental breakfast, a roundtrip airport shuttle, and a rooftop terrace are just a few of the amenities provided at Orchid House Polanco. Treat yourself to spa services, such as a massage, aromatherapy, or a facial. In addition to a garden and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), tour/ticket assistance, and a front desk safe
  • Free newspapers and luggage storage
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Orchid House Polanco feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 7.15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–noon
  • Room service available

Things to do

  • Spa services

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Netflix

Food and drink

  • Free bottled water

More

  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 340
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is Orchid House Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Orchid House Polanco?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Orchid House Polanco on Oct 17, 2022 start from $203.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Orchid House Polanco?

Self parking is available for USD 7.15 per day.

What time is check-in at Orchid House Polanco?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of USD 340 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid House Polanco?

Check-out is at noon.

Does Orchid House Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Orchid House Polanco located?

Located in Polanco, this hotel is within a 15-minute walk of Chapultepec Park and Paseo de la Reforma. The Angel of Independence Monument and Alameda Central are also within 3 mi (5 km). Polanco Station is 11 minutes by foot and Auditorio Station is 13 minutes.

Can I cancel my reservation for free at Orchid House Polanco and receive a full refund?

Yes, Orchid House Polanco offers free cancellation on select room rates, because flexibility matters! Please refer to Orchid House Polanco cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 111 out of 154 reviews
5 - Excellent 72%
Rating 4 - Good. 31 out of 154 reviews
4 - Good 20%
Rating 3 - Okay. 5 out of 154 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 154 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 154 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Cecilia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. The rooms are spacious and well decorated. The bedding is superior, it feels s good to sleep there. We walked to the museums and restaurants. and the staff was extra helpful and nice.
Stayed 2 nights in Sep 2022

5/5 Excellent

Maria Jose Tobia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

5/5 Excellent

Roxanna
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2022

4/5 Good

Pablo
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice boutique hotel in a very convenient area near (walkable) to Chapultepec Park, museums, and shopping/restaurants on Presidente Masaryk Ave. The only negative is that I requested to see if I could have a 30-45 minute late checkout and the receptionist said that she would need to charge me $40 dollars for an extra hour checkout. Other than that, I pretty nice place to stay if you prefer smaller hotels.
Stayed 4 nights in Sep 2022

4/5 Good

Adriana, Houston
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2022

5/5 Excellent

miriam
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Orchid House!!
Stayed 3 nights in Sep 2022

5/5 Excellent

Bianca
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, super friendly! Lovely space. We will definitely go back and recommend :)
Stayed 3 nights in Sep 2022

5/5 Excellent

Melissa
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and I’d recommend it to anyone! It’s a gorgeous boutique hotel. The location could not have been better! I’ve stayed in Polanco before, but this was definitely a way more premium location. My one and only minor note would be that the air conditioning wasn’t really functional and it would get very hot in the room despite it not being very hot outside. Otherwise, great experience.
Stayed 2 nights in Sep 2022

5/5 Excellent

Zane, Fife
Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Highly recommend this boutique hotel. Great location and within walking distance to great restaurants. Very clean!!!
Stayed 3 nights in Sep 2022

4/5 Good

Lirio
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cute place
Stayed 2 nights in Aug 2022