The St. Regis Mexico City

Photo gallery for The St. Regis Mexico City

Lobby
Indoor pool
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed, Non Smoking | Living area | LCD TV, DVD player, pay movies

Overview of The St. Regis Mexico City

The St. Regis Mexico City

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Paseo De La Reforma 439, Colonia Cuauhtemoc, Mexico City, 06500

Explore the area

  • Popular LocationTorre Mayor5 min walk
  • Popular LocationThe Angel of Independence Monument7 min walk
  • Popular LocationChapultepec Park8 min walk
  • AirportMexico City (MEX-Mexico City Intl.)32 min drive

Choose dates to view prices

About this area

Mexico City

The St. Regis Mexico City is located in Cuauhtemoc, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. Chapultepec Park and Mexico Park reflect the area's natural beauty and area attractions include Museo de Cera and Parque Zoologico de Chapultepec. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Torre Mayor - 5 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk
  • Chapultepec Park - 8 min walk
  • Monumento a los Ninos Heroes - 12 min walk

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 6 min walk
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Los Canarios - 2 min walk
  • La cicciolina - 2 min walk
  • La Lanterna - 3 min walk
  • Maisón Kayser Paris - 3 min walk
  • Frutos Prohibidos - 3 min walk

About this property

The St. Regis Mexico City

Family-friendly Mexico City hotel in Cuauhtemoc, walk to Paseo de la Reforma
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
The St. Regis Mexico City offers 189 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Remède Spa has 7 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

Awards and affiliations

The St. Regis Mexico City is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: USD 29 for adults and USD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bloom
  • Diana Restaurant
  • La Table Krug
  • King Cole Bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 29 for adults and USD 19 for children (approximately)
  • Airport shuttle fee: USD 100 per person (one-way)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 100 per pet, per day plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mexico City St. Regis
St. Regis Mexico City
St. Regis Mexico City Hotel
The St. Regis Mexico City Hotel Mexico City
The St. Regis Mexico City Hotel
The St Regis Mexico City Hotel
The St. Regis Mexico City Hotel
The St. Regis Mexico City Mexico City
The St. Regis Mexico City Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 436 out of 522 reviews
5 - Excellent 84%
Rating 4 - Good. 59 out of 522 reviews
4 - Good 11%
Rating 3 - Okay. 17 out of 522 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 522 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 522 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff bent over backwards to make sure everything was above and beyond expectations. Personal Butler Brenda provided a very thoughtful and kind welcome. Martin, Ulises, and Roberto in the Diana Restaurant were all excellent waiting on me like a rockstar. Chef Tirado even came out to the table and served me, and my guest, customized gelatin spreads he created on his own to surprise us after we asked for something not on the menu. I felt like the common denominator from ALL the staff we dealt with from the doorman to the spa employees was to make everything perfect in a personalized and effortless way. One of the head guys, Ivan, included me in the champagne ritual and asked for feedback, specifically. We told him everything was excellent and if we could only bring one observation to his attention was the bathroom in the room 1209 where we stayed had grungy grout and the silicone to finish the tile seams were needing attention in the bathroom. After making the comment I also realized the wallpaper disrepair was not in-line with the overall tip top shape of the property. The plumbing on the third floor Men’s restroom (near the front desk) where the toilet pipes meet the wall in 2 of the 3 toilets was also not all the way installed properly although they functioned.
Stayed 5 nights in Jul 2022

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall hotel experience was nice. The front desk staff was pleasant but not especially helpful or accommodating of any special requests. The butler service was disorganized and the hotel restaurant staff was very under trained. That said, excellent location and we would stay here again.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love my stay at the St. Regis CDMX. This was my first time staying at a St. Regis and my expectations were high. They exceeded that!!
Stayed 2 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly fantastic - since Mexico City is at a "high" elevation, some more bottles of water in the room would have been very nice. When I asked for extra, 2 additional (small) bottles were provided - which was OK but barely enough (per day).
Stayed 3 nights in Mar 2022