Militello in Val di Catania Chalets

"We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families. "

"We had a lovely stay at Riccardo’s place. The house was really clean and had everything we needed. The outside seating area was great and the nearby beach was really lovely. You do need a car if staying here as the nearest shops are a short drive away. We had great visits to Siracusa and Etna and we all also enjoyed visiting the Etnaland theme park and water park. Would recommend this accommodation for visiting this area. "

"front desk staff were very helpful. "

"The way they treat their guest, is something big hotels should start taking note of.. They were amazing"

"The property is clean and quiet . Ideal for a retreat . Staff in the reception is outstanding. They were there for every little thing you can ask about and were always happy to help out. Dinner at the restaurant is great too ! "

"Large room, comfortable bed, amenities, restaurant and bar that close at 1am. Friendly staff. "

"Great area easy in and out. Staff was friendly and helpful. Clean, comfortable and cool. "

"Nice staff, good breakfast, non-descript area, building badly maintained. "

"Very friendly and very serene"