Muskegon Chalets

"Nice hotel, a bit on the ok side not anything special a bit expensive for the condition "

"Front desk is unorganized. Ive had trouble with check in and making adjustments to reservations. Front desk was not very helpful"

"DO NOT STAY HERE! I needed a place to stay for my small business trip and I understand that you get what you pay for. First gentleman was nice but the tall man of Indian descent was rude at checkout when I asked for a receipt of my deposit going back on my card. I couldn’t understand his accent so he started yelling at me saying they don’t give receipts. My room was okay but there was hair in the shower and on the day of checkout there was a roach in the bathroom. They have two buildings which one is a long term stay that is very dirty and the outside of both buildings are in horrible condition. It wasn’t until I entered the second building that the hallway looked decent. The road that the motel is on looks like it’s on a closed street with many potholes that I passed it up on my first attempt. I should’ve listened to my gut and gone elsewhere but I was exhausted from a three hour drive plus an eight hour workday. Stay at your own risk. "

"Easy parking, friendly staff, and beautiful views of the water."

"Property is in rough shape"

"Sink leak, mild due smell in bathroom, slow drain in bathtub water backs up, WiFi didn’t work in my room not able to connect for work. Hotel Service did not try to correct the concerns "

"The room was dirty. The sheets were stained. There was food on a chair and hair in the showe"

"For the price of a room, this hotel is super out dated, falling apart, I had a hole in my carpet, a hole in the wall, it’s just in need of repair. I had no hot water at my sink, the shower did but if you had the hot water on it made extremely loud noises until you turned it back to cold. So I “enjoyed” a cold shower. This property needs a lot of work! I had said something from a past stay (Last June 2025) and I was told it was noted. Today I was given 2000 Bonvoy points for my cold shower. "

"Front desk personnel was super nice!"