Room is very very small, when I made the booking I saw 2 double bed in the pictures and I have booked for 2 adults and 1 child. However once we checked in we found out there is only a queen size bed avail in the room. The worst thing is you have to share one male and one female toilet with 12 other rooms. That’s insane. Dry room is useless there is no heat at all during my stay, the heater has no oil at all . Breakfast is included but allow yourself a hour for breakfast , there is only 2 staff serving 50-100 guest per day and you have to wait for your breakfast at leat half a hour
Ka ho
2020 年 2 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2020 年 2 月 15 日
满意:清洁度、员工和服务、服务设施
Super close to the ski lift ticket office, standard Japanese room with a sink is good but there is only 1 female and 1 male toilet on the floor, would be too busy if full house as about 10 rooms are sharing . Big drying room on the basement, free breakfast and shuttle to/from Ilyama station.
Big TV in room with only youtube anf Neflix. A kettle and a heater in room. Separated Public bath (onsen) for men and women, strange that 7-9pm is the "communal" time on men's side (i.e. female can get in the men's bath during the period that means all have to be in swim suits).
Better to have a bin inside the room, for the public bath area, it would be great if put a tissue box there and a clock ((guess it has no battery), also replacing the old hairdryer which is too weak.
Staff are all very friendly and the common area has a great mountain view.
Pros:
1. Location is super good as it’s close to the ski lift.
2. Bed is very comfy and room is big.
3. Breakfast is good!
4. Staff are in generally nice.
Cons:
1. The front desk lady talks too fast!
2. No Yukata (bath robe) provided in the room even thou they have onsen (hot spring), that makes it hard to go to onsen. And the opening hour of the onsen is very limited, only form 4-9pm.
3. Room is kind of too hot and no control to adjust the air con or heat.
4. No socket in the washroom so that u can’t use your hair dryer in the washroom but have to come out to use it.
5. No tall mirror for clothes matching purpose.
Patricia
2020 年 2 月入住 2 晚
10/10 超赞
Kiang Hon
团体旅客
2020 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay!
The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with.
The room was huge, clean, and comfortable. Wifi signal was strong in the room.
There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style).
There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor down. Unfortunately the snow was too high to ski out of the back door, but it was a short 5-10 min walk to the slope, so it wasn't too much of an inconvenience.
Would definitely stay here again if we return to Madarao Kogen!
Kiang Hon
2020 年 2 月入住 4 晚
8/10 还可以
Todd,Vancouver
2020 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, fantastic location about as close to the run as you can get in private accommodation. Closer to a hostel in my definition but that is the Japanese way. Good food with lots of options close by. Shuttle bus to town and near by resorts made the whole trip very smooth. Definately recommended.
Todd
2020 年 2 月入住 6 晚
10/10 超赞
GSteeds,Brisbane AUS
与配偶出行
2020 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Great location, great facilities and free yoga! Good breakfast and helpful staff. Oh and nice traditional style rooms but with the comfiest beds in japan. Will be back!