Please provide a simple breakfast for such a high room price!
Bingling
2023 年 6 月入住 1 晚
6/10 一般
Tracey
与家人出行, 团体旅客
2025 年 4 月 28 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
When you are paying top dollar for a hotel like this one the first thing one would expect is hot water. Also, parking was $37 per day and there was no access to water park without an additional fee. There was more than enough parking at the facility and no reason to charge beyond a pure money grab. The main covered walkway from the parking lot to the hotel was "smoking alley" and was our first "howdy" to the facility. It was an unusual place to allow smoking at the facility, was not a pleasant first impression, and it was an area we had to navigate every time we came and went from the facility. The hotel food venues were average but very expensive with long waits and the taste didn't justify the price.So we ended up going off site which defeats the purpose of staying in an all exclusive. A simple t-shirt in one gift shop was $40 (comfort colors). If we would to do this over we would stay someplace else and just visit Gaylord for the day including the water park since it was fee based and you didn't need to be a guest to use.We were doubled charged for one night and we had to spend time and effort getting this corrected which was annoying. The staff was kind, helpful, and pleasant.
Tracey
2025 年 4 月入住 2 晚
8/10 还可以
Jody
团体旅客
2025 年 4 月 27 日
满意:服务设施
The hotel was nice staff friendly but anyone you talked to for any questions that arises did not seem able to give a clear answer
Jody
2025 年 4 月入住 4 晚
8/10 还可以
Margo,New Albany
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love staying at this location; the gardens are absolutely beautiful.
Margo
2025 年 3 月入住 2 晚
10/10 超赞
Petra
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything you need in one place.
Petra
2025 年 4 月入住 1 晚
6/10 一般
April
与家人出行
2025 年 4 月 20 日
满意:服务设施
The resort itself is stunning. The food was delicious. The rooms are very basic and need a little renovating.
April
2025 年 4 月入住 1 晚
10/10 超赞
Jennifer
与家人及幼儿出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such an incredible property with so much history and so much to do. Everything was really nice. I didn’t like being charged to park at the resort, but I have no doubt it’s very expensive to keep all the grounds looking so nice. Loved the river boat ride. Tons of great information about the hotel was given by the guide. We will be back for sure. We loved this place.
Jennifer
2025 年 4 月入住 1 晚
10/10 超赞
Charity
与家人出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful. The Opryland Hotel is an amazing experience.
Charity
2025 年 4 月入住 1 晚
6/10 一般
Robert
商务旅客
2025 年 4 月 9 日
满意:员工和服务,清洁度
The room was average to overpriced for the cost. Dining was below average. Chicken fingers were over done and fries were limp and barely warm. No microwave. Fridge didn’t work.
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Gregory
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Gregory
2025 年 3 月入住 5 晚
10/10 超赞
Keith
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Keith
2025 年 4 月入住 3 晚
8/10 还可以
Warren
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay and I would give 5 stars if it wasn’t for the cleanliness of the room. Overall, it was clean but the bathroom had the previous occupant’s hairs. When I called to alert housekeeping of it, they were sympathetic and came to clean but somehow still didn’t clean the bathroom. In the end, I had to look at the other person’s hairs on the shower wall every time I used it. Other than that, the place was amazing.
Warren
2025 年 4 月入住 3 晚
8/10 还可以
Keith
2025 年 4 月 4 日
满意:服务设施
Cost of food and drink in the hotel is extremely high (paid 19 for one small margarita).
Keith
2025 年 3 月入住 1 晚
10/10 超赞
brent
2025 年 4 月 1 日
brent
2025 年 3 月入住 1 晚
10/10 超赞
Jacobo
与家人及幼儿出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Jacobo
2025 年 3 月入住 2 晚
10/10 超赞
Daniel
2025 年 3 月 29 日
Daniel
2025 年 3 月入住 1 晚
8/10 还可以
Katherine
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is so big and beautiful inside!! One of the days it would have been nice to be able to enjoy the lush greenery and just sit and read a book. There were a few benches but outside of the lobby no comfortable chairs to relax and read. So if you are the grandmother waiting on the kids to enjoy “Sound Waves,” good luck finding a sweet spot to chill and wait!
Katherine
2025 年 3 月入住 2 晚
6/10 一般
Janel
与家人及幼儿出行
2025 年 3 月 28 日
The gardens were beautiful but it was very loud and chaotic the evening we stayed there. Lots of kids unattended.
Janel
2025 年 3 月入住 1 晚
10/10 超赞
kenney
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Uu
kenney
2025 年 3 月入住 2 晚
10/10 超赞
Chike
与配偶出行
2025 年 3 月 27 日
满意:住宿条件和设施,服务设施
Great place to relax and unburden your soul
Chike
2025 年 3 月入住 1 晚
8/10 还可以
Carrie
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is wonderful, however the room was not impressive for what I paid. The bathroom in the king room was small.
Carrie
2025 年 3 月入住 1 晚
6/10 一般
Christopher
与家人及幼儿出行, 与家人出行
2025 年 3 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
The staff was rude and acted inconvenienced anytime they were asked any questions. Took an hour and half for them to bring up a luggage cart and were extremely rude about it and unapologetic for their mistakes. We were almost 2 hours late with our departure. Rooms were super dirty- hair all over the bathroom vanity’s and dust/hair on bathroom and hotel room floors. Very dusty too.