Neuenburg am Rhein Chalets

"We did not have breakfast at the hotel."

"Excellent stay"

"Even though we had one of the nicer rooms, family room I think, we were quite disappointed. April 12, it was hot and no air conditioning, if we opened the windows onion and fried food smells. The neighborhood was loud and dense, no fun. House keeping was very noisy and the floors still felt dirty. The rooms had little sound protection. It felt like a fire trap.breakfast was barely ok, and the lady who checked us in had an attitude when I needed the safe opened. She said she’d be up in 5 minutes, I went to remind her I. 20 and she was scrolling on her phone but made sure I knew she was so busy and felt put out.. so I would not book this place again, I would not dine in the neighborhood again. Alternatives that I would consider would be the MGallery that’s in the park, not much more money."

"I arrived very early, ready to ask if I could store my luggage until my room was ready, when I was handed the key to my room. I understand this doesn’t always happen, but it was great to get to my room a couple of hours early. My room was lovely with a view of the church. The hotel is in a fantastic location and is perfect for exploring the narrow streets of the old town, but it’s also just steps away from the main shopping area, the river, and other highlights of Basel. The staff were very friendly and accommodating, and I would highly recommend this Hotel."

"A great place!"

"Room was clean but had issues - lights that did not work, shower doors did not completely."

"The front desk staff was very professional and helpful with local restaurant recommendations "

"The hotel doesn’t tidy your room each day, instead every other day. We asked, they said they would, they didn’t. This is also a really busy hotel and very noisy where our room was overlooking the vehicle drop off. It also means that breakfast is a scrum, so get there early. The parking is really expensive. We parked on road for a fraction of the cost. "

"Amazing stay"