Can I cancel my reservation for free at Ace Hotel New Orleans and receive a full refund?

Yes, Ace Hotel New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Does this hotel have a pool?

Yes, this property has an outdoor pool.

Is Ace Hotel New Orleans pet-friendly?

Yes, this property allows pets (limit 1 per room). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night.

How much is parking at this hotel?

Self parking is available for USD 20 per day. Valet parking is available for USD 45 per day.

What time is check-in at this hotel?

Check-in is from 3 PM–11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).

Where is this hotel located?

Located in Central Business District, this hotel is within a 15-minute walk of Canal Street, National World War II Museum, and Smoothie King Center. Mercedes-Benz Superdome and Preservation Hall are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 11 minutes by foot.

Ace Hotel New Orleans in New Orleans, LA

4.4 / 5Excellent

878 reviews

Guests rated this property 4.4/5 for cleanliness.

Pool
Free WiFi
Pet Friendly
Air Conditioning

600 Carondelet Street, New Orleans, LA

Explore the area

Canal Street8 min walk

National World War II Museum10 min walk

Stumptown Coffee Roasters1 min walk

Seaworthy1 min walk

New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Non Smoking (Medium Room)
Photos of Deluxe Room, 1 King Bed, Non Smoking (Medium Room)
4.6/5 guest room rating
Room amenities
300 sq ft
City view
Sleeps 2
1 King Bed
More details
Deluxe Double Room, Non Smoking (2 Full Beds)
Photos of Deluxe Double Room, Non Smoking (2 Full Beds)
4.6/5 guest room rating
Room amenities
350 sq ft
City view
Sleeps 4
2 Double Beds
More details
Deluxe Room, 1 King Bed, Non Smoking (Large Room)
Photos of Deluxe Room, 1 King Bed, Non Smoking (Large Room)
4.8/5 guest room rating
Room amenities
400 sq ft
City view
Sleeps 2
1 King Bed
More details
Deluxe Room, 1 King Bed, Non Smoking (Corner Room)
Photos of Deluxe Room, 1 King Bed, Non Smoking (Corner Room)
3.7/5 guest room rating
Room amenities
450 sq ft
City view
Sleeps 2
1 King Bed
More details
Suite, 1 King Bed, Non Smoking
Photos of Suite, 1 King Bed, Non Smoking
5/5 guest room rating
Room amenities
430 sq ft
City view
Sleeps 2
1 King Bed
More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Ace Hotel New Orleans is in the city center. National World War II Museum and Preservation Hall are cultural highlights, and some of the area's notable landmarks include Jackson Square and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

What's nearby

Canal Street - 8 min walk
National World War II Museum - 10 min walk
Harrah's New Orleans Casino - 12 min walk
Julia Street Cruise Terminal - 13 min walk
Saenger Theatre - 13 min walk

Getting around

New Orleans Union Passenger Terminal - 11 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive

Restaurants

Joesephine Estelle — 1 min walk
Alto — 1 min walk
Stumptown Coffee Roasters - 1 min walk
Seaworthy - 1 min walk
Drip Affogato Bar - 1 min walk

Questions about this property?Find answers

About this property

Ace Hotel New Orleans

4-star New Orleans hotel in Central Business District, walk to Canal Street

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 234 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Ace Hotel New Orleans offers 234 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: USD 20 per day

Valet parking: USD 45 per day

Food and drink

Cooked-to-order breakfast available for a fee daily: USD 15-20 per person

3 restaurants and 1 coffee shop/café

1 poolside bar and 1 bar

Room service available

Things to do

24-hour fitness center

Nightclub

Outdoor pool

Shopping

Family friendly

Dry cleaning service

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services

Elevator

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Languages spoken

English

Spanish

Business services

Meeting rooms

Outdoors

Garden

Pool sun loungers

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Braille signage

In-room accessibility

Roll-in shower

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair accessible (may have limitations)

Smoke-free property

Bedroom

Air conditioning

Free cribs/infant beds

Linens

Rollaway/extra beds (surcharge)

Bathroom

Free toiletries

Hair dryer

Towels

Entertainment

Cable channels

Flat-screen TV

Pay movies

Food and drink

Minibar

Refrigerator

Desk

Iron/ironing board

Safe

Policies

Check-in

Check-in from 3 PM - 11:00 PM

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night

1 per room

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children stay free when using existing bedding

Rollaway/extra beds are available for USD 45.00 per night

Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 15 and USD 20 per person (approximately)
Self parking fee: USD 20 per day
Valet parking fee: USD 45 per day
Pet deposit: USD 25.00 per night
Pet fee: USD 25.00 per accommodation, per night
Early check-in fee: USD 75 (subject to availability)
Rollaway bed fee: USD 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace New Orleans

Ace Hotel New Orleans Hotel

Ace Hotel New Orleans New Orleans

Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

: Yes, Ace Hotel New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New Orleans cancellation policy on our site for more details about any exclusions or requirements.
: Yes, this property has an outdoor pool.
: Yes, this property allows pets (limit 1 per room). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night.
: Self parking is available for USD 20 per day. Valet parking is available for USD 45 per day.
: Check-in is from 3 PM–11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).
: Check-out is at noon.
: Located in Central Business District, this hotel is within a 15-minute walk of Canal Street, National World War II Museum, and Smoothie King Center. Mercedes-Benz Superdome and Preservation Hall are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 11 minutes by foot.

4.4

Excellent

878 reviews

5 - Excellent

516

4 - Good

244

3 - Okay

2 - Mediocre

1 - Poor

4.4

Cleanliness

4.5

Service and Staff

4.5

Amenities

4.4

Property condition

5/5 Excellent

Verified traveler

Mar 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveler, New Jersey

Traveled with family

Mar 14, 2020

Liked: Cleanliness

I loved the hotel decor, staff, food and everything about it!

Stayed 4 nights in Mar 2020

5/5 Excellent

Sk1

Business traveler, Traveled with partner

Mar 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is close enough to Bourbon Street and my work location.

Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveler

Business traveler, Traveled with partner

Mar 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can't fault this hotel, it was impressive in every way.

Stayed 7 nights in Mar 2020

3/5

Verified traveler

Traveled with partner

Mar 11, 2020

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

The Ace hotel is a really cool looking boutique hotel in a great area with its own restaurant, coffee shop, and rooftop. I chose this hotel because of the rooftop more than anything, so it was really frustrating to get there the first day and the place was rented out for a private event. We had planned our trip around this so to get there and have it be closed without any prior knowledge was so annoying. I don’t recommend going if you are interested in their facilities or event spaces as they could be rented out.

Stayed 2 nights in Mar 2020

Ace Hotel New Orleans

Overview of Ace Hotel New Orleans

Photo gallery

Guest reviews

Amenities

Map

Explore the area

Choose dates to view prices

Deluxe Room, 1 King Bed, Non Smoking (Medium Room)

Photos of Deluxe Room, 1 King Bed, Non Smoking (Medium Room)

Deluxe Room, 1 King Bed, Non Smoking (Medium Room)

Room amenities

Deluxe Double Room, Non Smoking (2 Full Beds)

Photos of Deluxe Double Room, Non Smoking (2 Full Beds)

Deluxe Double Room, Non Smoking (2 Full Beds)

Room amenities

Deluxe Room, 1 King Bed, Non Smoking (Large Room)

Photos of Deluxe Room, 1 King Bed, Non Smoking (Large Room)

Deluxe Room, 1 King Bed, Non Smoking (Large Room)

Room amenities

Deluxe Room, 1 King Bed, Non Smoking (Corner Room)

Photos of Deluxe Room, 1 King Bed, Non Smoking (Corner Room)

Deluxe Room, 1 King Bed, Non Smoking (Corner Room)

Room amenities

Suite, 1 King Bed, Non Smoking

Photos of Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Room amenities

About this area

New Orleans

What's nearby

Getting around

Restaurants

About this property

Ace Hotel New Orleans

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Guest reviews

5/5 Excellent

5/5 Excellent

5/5 Excellent

5/5 Excellent

3/5

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