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Overview of Embassy Suites by Hilton New Orleans

Photo gallery

Guest reviews

4.1 / 5Very Good
1,895 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Gym

Map

Explore the area

Popular LocationJulia Street Cruise Terminal2 min walk
Popular LocationNational World War II Museum6 min walk
RestaurantPie1 min walk
RestaurantMulate's2 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

  • One Double Bed Guestroom

    3.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • King Suite

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Two Queens Suite

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Executive Suite, 2 Double Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 515 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

    3.8/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Non Smoking

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 6
    • 2 King Beds
    More details
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 850 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 6
    • 1 King Bed and 1 Double Bed
    More details
  • Premium Suite, 1 King Bed, Balcony

    4.1/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Embassy Suites by Hilton New Orleans is in the city center and near a train station. The area's natural beauty can be seen at Jackson Square and Lafayette Square, while National World War II Museum and Mardi Gras World are cultural highlights. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Julia Street Cruise Terminal - 2 min walk
  • National World War II Museum - 6 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Audubon Aquarium of the Americas - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Pie - 1 min walk
  • Mulate's - 2 min walk
  • Tommy's Cuisine - 2 min walk
  • Tomas Bistro - 2 min walk
  • Emeril's - 2 min walk
Questions about this property?Find answers

About this property

Embassy Suites by Hilton New Orleans

3.5-star New Orleans hotel in Central Business District, walk to National World War II Museum
Along with a fitness center, this smoke-free hotel has a 24-hour business center and WiFi in public areas. On-the-go breakfast is free. Additionally, valet parking, conference space, and concierge services are onsite. All 280 rooms provide conveniences like sofa beds and refrigerators, plus free wired Internet and LCD TVs with cable channels. Guests will also find WiFi, microwaves, and room service.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.99 per 24-hour period), Free wired Internet
Available in some public areas: WiFi (USD 14.99)

Parking and transportation

Valet parking: USD 44 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Free on-the-go breakfast available daily
Room service available

Things to do

Fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Sofa bed

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
French
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference space (8000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Double sofa bed
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

40-inch LCD TV
Cable channels
Premium channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 (rates may vary)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites by Hilton New Orleans and receive a full refund?
Yes, Embassy Suites by Hilton New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for USD 44 per night.
What time is check-in at this hotel?
Check-in is from 3:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at 11 AM.
Where is Embassy Suites by Hilton New Orleans located?
Located in Central Business District, this hotel is steps from Louisiana Children's Museum and Julia Street Cruise Terminal. National World War II Museum and Ernest N. Morial Convention Center are also within 10 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot.

Guest reviews

4.1
Very Good
5 - Excellent
862
4 - Good
624
3 - Okay
249
2 - Mediocre
105
1 - Poor
55
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good people man, I enjoyed my stay there is a mini marker right next to the spot for all your needs,

    Stayed 2 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was my 2nd stay in 2 weeks. First stay was excellent so I decided to stay here again due to first experience. Second time started off rough, but staff was great and able to accommodate me so everything worked out. Will definitely recommend this hotel to everyone I know.

    Stayed 3 nights in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in May 2020

    2/5

    • Liked: Property conditions & facilities
    • Disliked: Cleanliness, amenities

    No sitting chairs in bedroom nor on big balcony. Did like the balcony. There's no guide menu on television for channels.

    Stayed 2 nights in Apr 2020