Embassy Suites by Hilton New Orleans

Photo gallery for Embassy Suites by Hilton New Orleans

Primary image
Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Room amenity
Room amenity

Overview of Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans

3.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
315 Julia St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street10 min walk
  • Popular LocationPort of New Orleans14 min walk
  • Popular LocationCaesars Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

Embassy Suites by Hilton New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. The area's natural beauty can be seen at Jackson Square and Mississippi River, while National World War II Museum and Saenger Theatre are cultural highlights. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Julia Street Cruise Terminal - 2 min walk
  • National World War II Museum - 6 min walk
  • Canal Street - 10 min walk
  • Port of New Orleans - 14 min walk
  • Caesars Superdome - 20 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Restaurant Rebirth - 2 min walk
  • Briquette - 3 min walk
  • Peche Seafood Grill - 4 min walk
  • St. James Cheese Company - 4 min walk
  • La Boca - 4 min walk

About this property

Embassy Suites by Hilton New Orleans

3.5-star New Orleans hotel in New Orleans Central Business District, walk to National World War II Museum
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. All 280 rooms provide conveniences like sofa beds and microwaves, plus free wired Internet and LCD TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • Free reception
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 366 out of 980 reviews
5 - Excellent 37%
Rating 4 - Good. 232 out of 980 reviews
4 - Good 24%
Rating 3 - Okay. 151 out of 980 reviews
3 - Okay 15%
Rating 2 - Poor. 124 out of 980 reviews
2 - Poor 13%
Rating 1 - Terrible. 107 out of 980 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazing, always happy, nice and helpful. The rooms were clean but with NO VIEWS and were very dark. For two days we didn’t receive maid service and had to go to the front desk for fresh towels and our trash cans were overflowing. I personally did not like the location of the hotel. There was no restaurants inside the hotel and the bar opened at 5pm. However, they did provide an amazing breakfast every morning. I won’t stay there again primarily based on the location.
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable, excellent breakfast was provided. I didn’t love the location but overall it was a nice stay.
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
I tried 2 days in a row to get soap and towels they said ok then didnt do anything finally on the 4th day i was able to get everything ran out of cups coffee ect. Loved the breakfast and happy hour.
Stayed 6 nights in Mar 2022

2/5 Poor

Traveled with family
Disliked: Property conditions & facilities
Valet parking was not convenient and I didn’t feel safe leaving my vehicle there. Tissues in bathroom ran out after taking 2 tissue. Not enough towels for the suite I was getting!
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, safe place to stay.
Stayed 2 nights in Mar 2022