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Overview of Sheraton New Orleans Hotel

Photo gallery

Featured Image
Outdoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
View from Room
Premium bedding, down comforters, pillowtop beds, in-room safe

Sheraton New Orleans Hotel

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationHarrah's New Orleans Casino4 min walk
    Popular LocationJean Lafitte National Historical Park and Preserve Visitor Center7 min walk
    Popular LocationAudubon Aquarium of the Americas7 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

  • Deluxe Room, 2 Double Beds, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 415 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds, Non Smoking

    Room amenities

    • 345 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 415 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Traditional Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 345 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 King Bed, Non Smoking

    Room amenities

    • 672 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Traditional Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 345 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Sheraton New Orleans Hotel is in the city center and next to a golf course. National World War II Museum and Saenger Theatre are cultural highlights, and travelers looking to shop may want to visit Canal Street and Royal Street. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Harrah's New Orleans Casino - 4 min walk
  • Jean Lafitte National Historical Park and Preserve Visitor Center - 7 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Henry Clay Statue - 7 min walk
  • Jackson Square - 9 min walk

Getting around

  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • Roux Bistro — 1 min walk
  • Pelican Bar — 1 min walk
  • Cafe Fleur De Lis — 4 min walk
  • Criollo Restaurant — 4 min walk
  • Mr. B's Bistro — 4 min walk
View in a map

About this property

Sheraton New Orleans Hotel

4-star New Orleans hotel in Central Business District, walk to Canal Street
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 1110 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with cable channels. Guests will also find wired Internet, room service, and coffee makers.
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Spanish
  • Vietnamese

Business services

  • 60 meeting rooms
  • Business center
  • Computer station
  • Conference space (105996 square feet)

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 29 2020 to December 1 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs only
1 per room (up to 88 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Sheraton New Orleans Hotel and receive a full refund?
Yes, Sheraton New Orleans Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton New Orleans Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton New Orleans Hotel?
As of Mar 3, 2021, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Mar 4, 2021 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton New Orleans Hotel have a pool?
Yes, this property has an outdoor pool.
Is Sheraton New Orleans Hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Sheraton New Orleans Hotel?
Valet parking is available for USD 46 per night.
What time is check-in at Sheraton New Orleans Hotel?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton New Orleans Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Sheraton New Orleans Hotel located?
Located in Central Business District, this golf hotel is steps from Audubon Insectarium, Canal Street, and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
4.2
Very Good
Rating 5 - Excellent. 537 out of 996 reviews
5 - Excellent 54%
Rating 4 - Good. 282 out of 996 reviews
4 - Good 28%
Rating 3 - Okay. 99 out of 996 reviews
3 - Okay 10%
Rating 2 - Poor. 42 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 996 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with group, Traveled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
First room I checked into the bedding was not clean. The second room I checked into had very low water pressure in the bathroom. Since the sheets were clean I just said forget it and stayed put!
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff clean rooms but the one thing that concerned me the most was all the homeless people hanging around asking for money or cigarettes with a NOLA Police officer sitting inside the hotel and never stopped this.
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!! The staff is extremely friendly and helpful. The rooms were clean and quiet and the location is excellent. We were walking distance from everything. I would highly recommend staying here!
Stayed 3 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020

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