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Overview of Sheraton New Orleans Hotel

Photo gallery

Guest reviews

4.2 / 5Very Good
2,823 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationHarrah's New Orleans Casino4 min walk
Popular LocationAudubon Aquarium of the Americas7 min walk
RestaurantCreole House Restaurant & Oyster Bar1 min walk
RestaurantPalace Cafe1 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)28 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 345 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Traditional Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 345 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View

    4.1/5 guest room rating

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds

    Room amenities

    • 345 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access

    Room amenities

    • 415 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Executive Suite, 1 King Bed with Sofa bed

    Room amenities

    • 415 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Club Suite, 1 King Bed with Sofa bed, Club Lounge Access

    Room amenities

    • 672 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Sheraton New Orleans Hotel is in the city center and next to a golf course. National World War II Museum and Mardi Gras World are cultural highlights, and travelers looking to shop may want to visit Canal Street and Royal Street. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Our guests appreciate the hotel's central location.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Saenger Theatre - 8 min walk
  • Jackson Square - 9 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • Roux Bistro — 1 min walk
  • Pelican Bar — 1 min walk
  • Creole House Restaurant & Oyster Bar - 1 min walk
  • Palace Cafe - 1 min walk
  • Fogo de Chão Brazilian Steakhouse - 1 min walk
Questions about this property?Find answers

About this property

Sheraton New Orleans Hotel

4-star New Orleans hotel in Central Business District, walk to Canal Street
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 1110 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with cable channels. Guests will also find wired Internet, room service, and coffee makers.
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 46 per night
Electric car charging station
Parking height restrictions apply
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
1 restaurant and 1 coffee shop/café
1 bar
Room service available
Coffee/tea in common area(s)

Things to do

24-hour fitness center
18 holes of golf
Outdoor pool
Shopping

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Spanish
Vietnamese

Business services

60 meeting rooms
Business center
Computer station
Conference space (105996 square feet)

Outdoors

Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Down comforter
Free cribs/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Towels

Entertainment

32-inch LCD TV
Cable channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Renovations and closures

This property is closed from 30 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs only
1 per room (up to 88 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Sheraton New Orleans Hotel and receive a full refund?
Yes, Sheraton New Orleans Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton New Orleans Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton New Orleans Hotel?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Jul 1, 2020 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for USD 46 per night.
What time is check-in at this hotel?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is this hotel located?
Located in Central Business District, this golf hotel is steps from Audubon Insectarium, Canal Street, and Decatur Street. Bourbon Street and Royal Street are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.

Guest reviews

4.2
Very Good
5 - Excellent
1,325
4 - Good
995
3 - Okay
310
2 - Mediocre
115
1 - Poor
78
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Mar 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 6 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 3 nights in Feb 2020