“A beautiful old home, beautifully presented. A lovely lounge area to relax in with a well appointed attached kitchen. Bed very comfy, bathroom perhaps a little small to our liking Sally very friendly and helpful ”
“A beautiful old home, beautifully presented. A lovely lounge area to relax in with a well appointed attached kitchen. Bed very comfy, bathroom perhaps a little small to our liking Sally very friendly and helpful ”
“We are in a group of 15s and staying in this hotel with 2 nights, it requires 30 mins driving from Melbourne airport and very convenient to reach. The environment is very good with some facility being offered. We are so amazing that we are 3 toilet inside each house, and quite convenient to a large group of people. But one thing you should consider is, there is no room service during weekend, no one come for tidy-up the room except for clean up the rubbish. Overall, I still recommend this hotel……
“We are in a group of 15s and staying in this hotel with 2 nights, it requires 30 mins driving from Melbourne airport and very convenient to reach. The environment is very good with some facility being offered. We are so amazing that we are 3 toilet inside each house, and quite convenient to a large group of people. But one thing you should consider is, there is no room service during weekend, no one come for tidy-up the room except for clean up the rubbish. Overall, I still recommend this hotel……
“The staff are simply excellent. They manage to provide a high end service without being stuffy, and the hotel itself is luxurious and comfortable. You could dress up for dinner or head down in worn yoga pants for a coffee with equal comfort. Would be delighted to go back. ”
“The staff are simply excellent. They manage to provide a high end service without being stuffy, and the hotel itself is luxurious and comfortable. You could dress up for dinner or head down in worn yoga pants for a coffee with equal comfort. Would be delighted to go back. ”
“We stay for 2 nights and car parking is very big. Staff very nice and very details to guide us how to parking. And the hotel also have shopping place. If go to central, take train very close within free zone area. ”
“We stay for 2 nights and car parking is very big. Staff very nice and very details to guide us how to parking. And the hotel also have shopping place. If go to central, take train very close within free zone area. ”
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
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