Sheraton Norfolk Waterside Hotel

Photo gallery for Sheraton Norfolk Waterside Hotel

Featured Image
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
777 Waterside Dr, Norfolk, VA, 23510

Explore the area

  • Popular LocationWaterside Festival Marketplace3 min walk
  • Popular LocationUSS Wisconsin BB-648 min walk
  • Popular LocationHampton Roads Naval Museum8 min walk
  • AirportNorfolk, VA (ORF-Norfolk Intl.)11 min drive

Choose dates to view prices

About this area

Norfolk

Located in Norfolk, Sheraton Norfolk Waterside Hotel is in the business district and on a river. Norfolk Premium Outlets and Chesapeake Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. With kayaking, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Waterside Festival Marketplace - 3 min walk
  • Town Point Park - 7 min walk
  • Douglas MacArthur Memorial - 8 min walk
  • USS Wisconsin BB-64 - 8 min walk
  • Hampton Roads Naval Museum - 8 min walk

Getting around

  • Civic Plaza Station - 5 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 11 min drive

Restaurants

  • City Dock Restaurant — 1 min walk
  • Shula's 347 Grill — 4 min walk
  • D'Egg Diner — 5 min walk
  • Saltine — 6 min walk
  • 3-Way Cafe — 6 min walk

About this property

Sheraton Norfolk Waterside Hotel

3.5-star riverfront hotel near Norfolk Scope
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 468 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.00 per day; includes in/out privileges)
  • Valet parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 4:00 AM–1:00 PM: USD 5-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35005 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 16 per person (approximately)
  • Self parking fee: USD 13.00 per day (in/out privileges)
  • Valet parking fee: USD 26 per day
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 323 out of 976 reviews
5 - Excellent 33%
Rating 4 - Good. 357 out of 976 reviews
4 - Good 37%
Rating 3 - Okay. 163 out of 976 reviews
3 - Okay 17%
Rating 2 - Poor. 86 out of 976 reviews
2 - Poor 9%
Rating 1 - Terrible. 47 out of 976 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
water stains on the ceiling as well as clear attempts to cover up holes in the ceiling. the drain for the shower was also broken
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and staff was GREAT!
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities
No maid service
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Staff & service
Covid seemed to diminish a lot of what was happening in town.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and helpful.
Stayed 1 night in Sep 2021