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Sheraton Norfolk Waterside Hotel

Photo gallery for Sheraton Norfolk Waterside Hotel

Outdoor pool
View from room
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
777 Waterside Dr, Norfolk, VA, 23510

Explore the area

  • Popular LocationWaterside Festival Marketplace5 min walk
  • Popular LocationUSS Wisconsin BB-6410 min walk
  • Popular LocationTidewater Yacht Marina6 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)15 min drive

Room options

About this area


Located in Norfolk, Sheraton Norfolk Waterside Hotel is in the business district and on a river. Norfolk Premium Outlets and Chesapeake Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. With kayaking, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Waterside Festival Marketplace - 5 min walk
  • Town Point Park - 8 min walk
  • Douglas MacArthur Memorial - 9 min walk
  • USS Wisconsin BB-64 - 10 min walk
  • Tidewater Yacht Marina - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 18 min walk
  • Norfolk Intl. Airport (ORF) - 15 min drive


  • Vintage Kitchen - 3 min walk
  • D'Egg Diner - 8 min walk
  • 3-Way Cafe - 8 min walk
  • Hell's Kitchen - 9 min walk
  • Jack Brown's Beer & Burger Joint - 10 min walk

About this property

Sheraton Norfolk Waterside Hotel

3.5-star hotel by the river
Located close to Norfolk Scope and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The onsite restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, luggage storage, and an elevator
  • Smoke-free premises, a 24-hour front desk, and ATM/banking services
  • Guest reviews speak highly of the first-rate property condition
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 4:00 AM–1:00 PM: USD 5-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • City Dock Restaurant

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35005 square feet of space)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible train station shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • 26-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties



Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age - 18


Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay free
Service animals are welcome, and are exempt from fees
2 per room (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 16 per person (approximately)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on Feb 12, 2023 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 30 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in is from 4 PM - midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Situated on a river, this hotel is within 1 mi (2 km) of Norfolk Scope and Norfolk State University. Sentara Norfolk General Hospital and Old Dominion University are also within 6 mi (10 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

Can I cancel my reservation for free at Sheraton Norfolk Waterside Hotel and receive a full refund?

Yes, Sheraton Norfolk Waterside Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Norfolk Waterside Hotel cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 357 out of 1010 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 345 out of 1010 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 163 out of 1010 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 89 out of 1010 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 56 out of 1010 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




2/10 Terrible


Disliked: Amenities, property conditions & facilities
I booked a Harbor View Room. I was given Room 436 which had a tree blocking the very small window. It was a claustrophobic, zero view room. It’s absurd they call this a room with ANY sort of view.
Stayed 1 night in Jan 2023

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered were very nice, friendly and accommodating.

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, nice people, very clean 10/10

2/10 Terrible


Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Parking was terrible, didn't get the room i reserved because it showed to have a sofa and didn't overall terrible experience
Stayed 1 night in Oct 2022

6/10 Okay


Stayed 4 nights in Sep 2022

10/10 Excellent


Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent


Stayed 1 night in Sep 2022

10/10 Excellent


Stayed 1 night in Sep 2022

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2022

6/10 Okay


Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking is not comfortable and no convince parking even for short time loading and unloading during check-in unless you use paid valet parking
Stayed 1 night in Sep 2022