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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront Norfolk hotel in Downtown Norfolk with a fitness center

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Daily to-go breakfast for a fee

Reviews

7.8

Good

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Pool
    PoolPool

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

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Room options

Available filters for rooms
Showing 12 of 12 rooms

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 279 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 278 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 277 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 277 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 5 min walk
  • Town Point Park - 8 min walk
  • USS Wisconsin BB-64 - 10 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪Gourmet Gang - ‬6 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, express check-in, and a gift shop
  • A front-desk safe, a computer station, and luggage storage
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 5 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on Aug 25, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1008 reviews" "
Rating 8 - Good. 299 out of 1008 reviews" "
Rating 6 - Okay. 134 out of 1008 reviews" "
Rating 4 - Poor. 97 out of 1008 reviews" "
Rating 2 - Terrible. 78 out of 1008 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom is too small. The toilet is made for a kindergartner. My faucet handles were loose and hard to figure out. When I first went to my room on the 9th floor there was no air in the hallway. I got faint and had to stop three times to take deep breathes just to finish my walk. It only happened on Tuesday late afternoon, but that was one time too many. All the other days the air was fresh and cool, so I had no problem walking. There is no small cafe' to get a quick sandwich or breakfast. Paying almost $20 for breakfast is outrageous. You said breakfast available, but there was no choice but to pay for something that was too much and took a long time to eat, when I needed to get out early to visit my son at the heart hospital. I felt I had to get valet because I did not feel safe walking alone to a faraway and isolated garage. It was a safety issue for me since I was on call to get to the hospital several nights if my son got too agitated and scared about where he was.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Quiet and I felt safe. The ferry is right outside. Great for kids and quick trips to Portsmouth etc. Only Negative! $35 a night for overnight Parking fees should be clearly displayed when booking ie. Estimated daily cost with a car o
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but didn’t get into my room until after 6 and the tv didn’t work the whole time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennyfer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, loved the drinks in the lobby daily, would stay here again
Stayed 3 nights in Jul 2024

2/10 Terrible

Jesse

Traveled with partner
Liked: Staff & service
My wife and I checked in at 4:00PM and finally were able to access our room at 5:30PM. We ordered breakfast via room service the next morning and the order was "botched". Ordered two breakfasts and received only one and it came with NO jelly & butter. The plastic cover of the orange juice was loose and did not properly fit and the juice spilled in the refrigerator.
Stayed 2 nights in Jul 2024

8/10 Good

Keena Latrese

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Called about a clogged tub and it was fixed right away. The o ly thing I had a pro lem with was with the lady when checking out, she was slightly rude and acted like I was causing her an inconvenience because I was checking out of the hotel!
Stayed 2 nights in Jul 2024

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice. And quite quiet. However, we had a hard time connecting to the internet through their Wi-Fi. I could not watch TV because there was no signal.
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Norfolk and it was perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Kelly

Stayed 1 night in Jun 2024

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, staff & service
Called for maintenance twice, no one appeared
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Staff & service
Nice stay
Stayed 1 night in Jul 2024

8/10 Good

MAGEN

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanh, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Edwin Alicea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! They always receive you with mimosa or sangria and they were spectacular! The location also pretty nice. The reason I don’t give a 5star is for the inconvenience of the parking. They don’t have parking for guest, if you rent a car you’ll have to pay $35 dollars a DAY! Or go to a garage about a block away and is also about $20 dollars a DAY! There is also the option of looking for a parking spot in the surrounding areas and walk back to the hotel. All around the hotel is not like super pricey but also not “that economic either”.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tevin

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth, Hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bedding and decent room, but carpets are dingy in hallway. I liked that they had free refreshing cocktails upon arrival and mimosa on Sunday morning. We appreciated the late check out at 11AM giving us a chance to sleep in. Riverview was special in a navy town and the hotel was very close to a bike rental store for e bikes. We rode the Elizabeth rail trail to kill 3 hours before catching a delayed flight.
Stayed 1 night in Jul 2024

6/10 Okay

Carmen

Traveled with partner
Liked: Cleanliness, staff & service
The television was not working and had to call maintenance during my entire stay. Buffet breakfast was $18.95 and was very limited. Food was cold, just pork products and not a variety for other food choices for people with food allergies. Cleaning service was late and room was not serviced during my stay.
Stayed 2 nights in Jul 2024

8/10 Good

Antwoine

Stayed 1 night in Jul 2024

8/10 Good

Virginia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad for the fact that the property is pet friendly but would have been nice to have been informed prior to the stay the cost of the pet fee as that was a bit of a sticker shock.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Roosevelt, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5