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Bay Area Inn & Suites

2.5 star property

Choose dates to view prices

Reviews

6.0 out of 10
Bay Area Inn & Suites provides everything you need. Stay connected with free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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About this property

Bay Area Inn & Suites

  • Hotel located in Jackson Triangle
  • Bay Area Inn & Suites provides everything you need. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Smoke-free premises, a 24-hour front desk, and laundry services
  • Room features
  • All 62 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • 32-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Doors are locked from 10:30 PM-6:30 AM. Guests arriving within these hours must use the check-in window located at the entrance of the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Bay Area Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Bay Area Inn & Suites?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Bay Area Inn & Suites on Jun 1, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Bay Area Inn & Suites?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Bay Area Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Bay Area Inn & Suites located?

Located in Jackson Triangle, this hotel is 1.2 mi (1.9 km) from California State University East Bay and within 3 mi (5 km) of Hayward City Hall and Hayward Japanese Gardens. Cinemark Century Southland Mall and Southland Mall are also within 3 mi (5 km). Hayward BART Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

7.4

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 228 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 161 out of 1001 reviews
Rating 2 - Terrible. 267 out of 1001 reviews

Reviews

Verified

2/10 Terrible

tasleem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is cheap and does not look like the photos. I repeat it does not look like the photos. My first night there was someone pacing back and forth outside talking to his self. I didn’t feel entirely safe. Parking is free. The hotel needs a facelift. It does have a fridge and microwave which is a plus. My bedsheets has cigarette burns but I was only there 4 hours a night so it got the job done but was an eye sore
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, amenities
Great staff. Fine room. But maintenance issues were needed. Bath tub had parts not installed. Walls needed patching. Bed was adequate. Shower noise from next door neighbors was evident. Fridge was working good. Small microwave. No carpeted floors. Safe area. Close to raod noise. Good parking. But affordable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy very friendly staff everything clean
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean, lots of electrical outlets in my room
Stayed 1 night in May 2024
Verified

8/10 Good

Leah

Liked: Room comfort
Disliked: Cleanliness
The room was comfortable enough but a little dirty. There was debris on the floor near the walls or around the skirt of the bed. Also appeared there was liquid/lubrication that had been spilled on the wall and floor between the bed and nightstand that wasn’t cleaned up. The bed was comfortable and it was a quiet stay, got the job done.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and comfortable. 2nd stay at this hotel. Will definitely stay again in the future.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe place
Verified

2/10 Terrible

Nicole

Liked: Staff & service, amenities
The staff was accommodating
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ERRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly and a well maintained family-ran property with very clean rooms. Safe, quiet, and reliable for a quick stay especially if you’re familiar with the Hayward district and know your way around the Bay Area. Recommended!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staffs are friendly and respectful. The motel is located near some restaurants and fast food places. It is also close to downtown Hayward.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness
The room smelled alot of cigarette, the room didn't have a smoked fire alarm. A little bit poor of cleanliness, but overall the staff and the location of the hotel was perfect.
Stayed 1 night in May 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness
Dirty floors, loud neighbors, but housekeeping is very nice
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Moises

Not a clean place
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Vinay

Liked: Staff & service
Not very clean and maintained
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Ericka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site don’t match what you get. It’s dirty and no smoke detector. A wide crack in the door where I can see outside. I didn’t feel safe and homeless person outside our door. The TV is 13 inch and mold on the shower.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Before outlining the minuses of my experience at this hotel, I definitely want to highlight the key positive of my stay and commend the the front desk staff member for being very friendly and helpful. The No. 1 disappointment in my stay at this hotel was that the advertised daily hot breakfast was not being served due to water damage/electrical issues in the kitchen which meant that a key part of what was advertised at this hotel (and what I paid for) was not delivered. Extra time, effort and money had to be wasted going out and getting breakfast each morning of my stay which is the exactly the kind of inconvenience I was trying to avoid when I paid for a hotel that advertised daily hot breakfasts. In addition to that, there was hair stuck to the bathroom door, the bedsheets were torn, the shower curtain was in tatters, the couch was unusable to sit on (you sink right through the cushion and crash against the pull-out bed) and the fire alarm was torn off the wall.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting lithe beading had holes and wet saying like semen and the doors handles super dirty around and the barroom floor was loose with cucarachas runinh underneath them I have pictures of all of this, I had to request a reimbursement
Stayed 1 night in May 2026
Verified

2/10 Terrible

Terrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is never open.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Latasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was out dated. Flooring was completely by up One of the bed was leaning . It had a tilt that made you have to sleep in the middle So you wouldn’t fall on the floor
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lola

Liked: Cleanliness, amenities, property conditions & facilities
Yes all good,
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
All above everything was excellent
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Stayed in rom 217. The room was missing a smoke detector...literal wires are hanging out of the wall. The toilet was constantly running, and dripping water. There were holes in the bed covers and sheets. The TV was not working; couldn't get any service. I would not recommend staying here.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Hawa

Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible. The towels were dirty and stained. The pictures on line were not at all of the rooms.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Marie francoise ndaya

Disliked: Cleanliness, amenities, property conditions & facilities
The service was very bad from the staff
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

Pablo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in very poor condition. The floor was damaged and lifting up, and parts of the window were missing, allowing people from the street to see directly into the room. Several pillows were missing, and the bathroom was extremely dirty. The floors throughout the room were also filthy. The room smelled strongly of cigarette smoke, so we requested to change rooms. Unfortunately, the second room was even worse. Right outside the room there was a pile of trash with syringes, and it looked like people had just been using drugs there. This experience was completely unacceptable and unsafe. Expedia should remove this hotel from its platform because the pictures and advertisement do not match the actual condition of the property at all. When I arrived to the hotel, I realized the hotel was a Quality Inn, which made the situation even more disappointing considering the brand’s reputation.
Stayed 1 night in May 2026