Oakland/Winchell Vacations from $445

Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my reservation. I made another reservation for a single room while sitting in the lobby. during that time he was able to find the reservation. At that point it was too late and I had three rooms reserved. Now I get to call Expedia and try to get a refund. If you can’t comprehend the English, don’t f’in work at a hotel front desk.

Very scenic, peaceful, and quiet. Only had one night there but the meal we had in the afternoon from the lunch menu was very good and we wish we could’ve stayed longer to try some of the delicious looking items on the dinner menu.

We were planning to use the exercise room but it was under innovation. Disappointing.

Bathroom was great. Bed to hard...pillows to soft. Staff great. Atmosphere sterile and uninviting. Breakfast was bad, nothing goos to wat except bacon and boxes cereal. Milk was warm. Would i stay again?....maybe

Room very clean and staff courteous.