评分基于 990 条真实点评
4.4 客房清洁度
4.4 服务和员工
4.2 客房舒适度
4.2 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2024年4月13日
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酒店管理层的评论
2024年4月16日，回复：酒店管理层 Linton RediResponse Specialist
Hello Charles,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OCALA and I welcome your 4/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年4月10日
酒店管理层的评论
2024年4月12日，回复：酒店管理层 Linton Rediresponse Specialist
Hello Judith, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OCALA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年4月10日
Nice & clean. Cable TV package was "better than I've seen at other Red Roof Inns," which tells me individual hotel management has choices. Wish Red Roof corporate would pay attention to this.
酒店管理层的评论
2024年4月11日，回复：酒店管理层 Linton RediResponse Specialist
Dear Brad,Thank you for telling us about your recent visit at RED ROOF INN OCALA. I was happy to read that our clean room met your expectations. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年4月10日
用户：真实旅客
发布日期：2024年4月5日
Convenient and clean for a one night stay. Nice bed and friendly staff. Only complaint was tv not working.
酒店管理层的评论
2024年4月6日，回复：酒店管理层 Sashauna RediResponse Specialist
Dear Mary,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN OCALA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the nice bed, the cleanliness and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. I can assure you that I have brought your feedback about the TV not working to management's attention in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年3月29日
酒店管理层的评论
2024年4月20日，回复：酒店管理层 Carla RediResponse Specialist
Dear Audrey,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Ocala is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年3月29日
酒店管理层的评论
2024年4月20日，回复：酒店管理层 Carla RediResponse Specialist
Hello Randall, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ocala and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年3月24日
Might have been timing, but it was like a frat party in the parking lot. Mattresses were substandard, the rest was fine and we did get a good night’s sleep. Didn’t live up the the very good rating standard, more like 7/10, but could have been just spring break timing.
酒店管理层的评论
2024年3月26日，回复：酒店管理层 Sashauna RediResponse Specialist
Dear Barry,Thank you for taking the time to tell us about your stay at the RED ROOF INN OCALA. I was thrilled to see you had a good night's sleep. However, we do want to apologize for the situation you highlighted about the parking lot. Please know that at Red Roof your feedback is important to us, as we strive to provide a better customer experience.If you should return to our hotel and have any issues, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年3月20日
Clean
酒店管理层的评论
2024年3月22日，回复：酒店管理层 Sashauna RediResponse Specialist
Dear Ingrid,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN OCALA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年3月15日
Very friendly staff and easy to locate
酒店管理层的评论
2024年3月16日，回复：酒店管理层 Linton RediResponse Specialist
Dear Richard,Thank you for telling us about your recent visit at RED ROOF INN OCALA. I was delighted to read that our friendly staff met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
