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"The resort was nice and the food options were great!"

"An Unforgettable Stay at Planet Hollywood Costa Rica! Our experience at Planet Hollywood Costa Rica was absolutely amazing from start to finish. From the moment we checked in, we were treated with warmth, professionalism, and genuine hospitality. We received a beautiful upgrade that made our stay even more special, and every single member of the staff went above and beyond to make sure we were happy and comfortable. The managers here are truly top-notch — you can tell they take pride in what they do and that they genuinely care about the guest experience. My wife and I normally aren’t fans of all-inclusive resorts, but this property completely changed our minds. The quality of the food was excellent — fresh, flavorful, and varied with something for everyone. Every restaurant offered a different vibe, and we were impressed by the attention to detail and the level of service everywhere we went. The property itself is stunning, surrounded by beautiful nature and offering spectacular views of the ocean and the mountains. It’s perfectly maintained and easy to get around. We were originally planning to stay at the Andaz or the Four Seasons, but we’re so happy we chose Planet Hollywood. It’s in the same gorgeous area and delivers an experience that rivals those luxury brands, but with a fun, laid-back energy that makes it feel even more special. Overall, this resort exceeded every expectation. Great people, excellent management, and a classy atmosphere. We highly recommend "

"Friendly staff! Excellent food and service. Clean room. Will be returning. Highly recommended. "

"Good food, great location and amazingly friendly staff. Greeted by Luis like we were family at this sweet little place at a great value one block from the beach."

"Very friendly staff. Very clean and close to the airport."

"Great resort and amazing staff. We've been 3 times and will go again!"

"Good service "

"Our room was very nice and clean. But what really made this a great experience was the staff. Everyone was so nice and kind. They went out of their way to make us comfortable and have a great stay. Definitely recommend this hotel."

"The staff was exceptional. Our luggage was lost in transit, and they provided us with essential supplies to accomodate. Also the family lounge had fresh bakery and snacks for kids and a variety of premium liquor for adults. However, the room had a leaking AC and instead of fixing it, they just put the rug on the floor where it was dripping. The kids also saw a cocorach in the bathroom, we told them you have to be understanding of nature when you live among it. And, the kids' robes were too small for kids; looked like they were made for a 2 year old. Other than that, the food was great, and the stay was enjoyable."