COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Termas de Papallacta

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi, bed sheets

Overview of Termas de Papallacta

Termas de Papallacta

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Explore the area

  • Popular LocationPapallacta Church4 min drive
  • Popular LocationPapallacta Lake4 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)56 min drive
  • Popular LocationUniversity Andina Simón Bolívar68 min drive

Choose dates to view prices

About this area

Papallacta

Located in Papallacta, Termas de Papallacta is in the mountains and in a national park. The area's natural beauty can be seen at Antisana Ecological Reserve and Papallacta Lake.
Popular Location

What's nearby

  • Papallacta Church - 4 min drive
  • Papallacta Lake - 4 min drive
  • University Andina Simón Bolívar - 68 min drive
  • Foch Square - 69 min drive
  • Pontificia Catholic University of Educador - 69 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 56 min drive

Restaurants

  • Terjamanco — 4 min walk
  • Restaurante Pesca — 23 min drive

About this property

Termas de Papallacta

3.5-star resort with 3 restaurants and full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 56 rooms offer free WiFi and heated floors.
Termas de Papallacta offers 56 accommodations. This Papallacta resort provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Heated floors

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 80 out of 112 reviews
5 - Excellent 71%
Rating 4 - Good. 28 out of 112 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 112 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 112 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 112 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property; exceeded my expectations.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard service and design, it’s spa is world class. The food is good, but it can be improved to match the rest.
Stayed 1 night in Jan 2020

2/5 Poor

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing.
Room was small hot, stuffy without air conditioner. Beds were hard and made it difficult to sleep. In the morning my husband hit and scratches his face very hard because of the inappropriately opened door. Nobody even apologies and just told him that it was his fault. It seems like that safety of the visitors is not their priorities.The staff was not friendly and did not speak English. The pools have been overcrowded and not comfortable. Hotel staff arranged for "taxi" to Quito with the driver who did not know city and failed to deliver us to our next hotel. After 1h looking for hotel, we had to let his go and took another taxi. The only positive was great breakfast with a large varieties of dishes. For the price of the hotel I expected much better service.
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online reservations and communication with property could improve.
Stayed 2 nights in Dec 2019