Worst Hotel in this Area!
Posted Mar 24, 2014
I went to this hotel after making reservation from Expedia. Just to make sure the reservation was confirmed, i called them 3 times. On the phone, some person who could barely speak english, took my name and told me my reservation was confirmed.
But when i arrived at the hotel, the desk clerk told me my reservation was cancelled. I told him i called twice and asked for confirmation. He spent 30 mins on the phone with someone and then came back and told me "You made reservation with Expedia and not through the hotel itself." (exact words from the guy). "It is not my problem, call expedia to find out why the reservation is cancelled."
After calling to make sure twice and they told me i had my reservation, they were unwilling to take any responsibility for their mistake. Their rooms were all full and they told me to go find another hotel and it was not his problem.
I had heard about French people being rude to Americans but i just thought people were exaggerating, but now i saw it with my own eyes. I wouldnt have felt so bad, if i was travelling on my own, but i had my daughter with me and it was 10 o clock at night. Worst possible experience from these people. I was going to tell me daughter to study french, but now i changed my mind. I will teach her any other language other then french. I have never had such terrible experience in any other part of the world.
Thankfully i found a decent hotel down the block, which was much more cleaner.