评分基于 154 条真实点评
4.5 客房清洁度
4.3 服务和员工
4.2 客房舒适度
4.4 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2021年12月8日 发布在：Hotels
Accueil moyen. Mais très jolie chambre et produits de qualités en salle de bain
酒店管理层的评论
2021年12月15日，回复：酒店管理层 La direction
Merci pour votre retour d'expérience. Nous espérons vous revoir bientôt et prenons en compte votre remarque. Cordialement
用户：真实旅客
发布日期：2021年11月22日
用户：真实旅客
发布日期：2020年3月1日 发布在：Hotels
用户：真实旅客
发布日期：2020年2月24日 发布在：Orbitz
The hotel was SO chic and cute. It was in the perfect spot, close to the metro and quiet at night. I would 100% stay here again.
酒店管理层的评论
2020年3月5日，回复：酒店管理层 La direction
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.
用户：真实旅客
发布日期：2020年2月17日 发布在：Hotels
酒店管理层的评论
2020年2月20日，回复：酒店管理层 La direction
We are deeply sorry that your experience was under your expectations. Best regards
用户：真实旅客
发布日期：2020年2月12日
Near to Voltaire Metro station,convenient location and cozy stay at this property
酒店管理层的评论
2020年2月20日，回复：酒店管理层 La direction
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.
用户：真实旅客
Nice rooms, but did not like being lied to.
发布日期：2020年2月11日 发布在：HotelsNice hotel, clean, and updated- room was great.
My grievance lies around the fact that the elevator was broken- which I did not see in the listing or I probably would have booked any of the myriad of hotels nearby.
By no means are we entitled or fussy guests, but what actually irritated me was not the fact that the elevator was broken and we would have to climb 5 flights of stairs- it was that the concierge was not honest at check in.
He said it wasn’t really a problem and would be fixed within a few hours. Upon closer inspection, we could see that the elevator have clearly been out of commission for some time based on the age of clear tape over the buttons, and the peeling sign on the elevator, as well as the laminated placards left in all guests rooms indicating the issue.
I can understand and accept that technology can break down- and I’d be entirely forgiving of it in my review- but I don’t appreciate being deliberately misinformed as an insult to my intelligence. The elevator was obviously not fixed during our stay.
In my estimation, the appropriate course of action would have been to just apologize that the elevator was out of order, have an orderly carry out bags up ( which they did- full credit there), and offer some kind of gesture of good will- a larger room that is unnocupied anyway, or free breakfast.
Just my humble two cents.
酒店管理层的评论
2020年2月27日，回复：酒店管理层 La direction
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards
用户：真实旅客
发布日期：2020年2月4日 发布在：Hotels
酒店管理层的评论
2020年2月13日，回复：酒店管理层 La direction
Merci ! Cordialement
用户：真实旅客
发布日期：2020年1月28日
酒店管理层的评论
2020年2月13日，回复：酒店管理层 La direction
Thank you. Best regards
用户：真实旅客
发布日期：2020年1月10日 发布在：Hotels
酒店管理层的评论
2020年2月15日，回复：酒店管理层 La direction
Merci ! Cordialement
