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Overview of Hampton Inn & Suites Phoenix-Surprise

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Featured Image
Outdoor pool
32-inch LCD TV with cable channels, pay movies
In-room safe, iron/ironing board, free cribs/infant beds
Room Amenity

Hampton Inn & Suites Phoenix-Surprise

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBanner Del E Webb Medical Center9 min walk
    Popular LocationSurprise Stadium6 min drive
    Popular LocationGranite Falls Golf Course6 min drive
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)44 min drive

Choose dates to view prices

Two queen beds nonsmoking

4.8/5 guest room rating
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

4.4/5 guest room rating
  • Sleeps 6
  • 2 Queen Beds

One king studio sofabed nosmoking

4.3/5 guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two qns studio sofabed nosmoking

4.7/5 guest room rating
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds, Accessible, Non Smoking

4.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

4.2/5 guest room rating
  • Sleeps 4
  • 1 King Bed

About this area

Surprise

Hampton Inn & Suites Phoenix-Surprise is located in Surprise. Granite Falls Golf Course and Deer Valley Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wildlife World Zoo and Aquarium and AZ Challenger Space Center. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex.
Popular Location

What's nearby

  • Banner Del E Webb Medical Center - 9 min walk
  • Destiny Springs Healthcare - 5 min drive
  • Surprise Stadium - 6 min drive
  • Granite Falls Golf Course - 6 min drive
  • Deer Valley Golf Course - 7 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 44 min drive

Restaurants

  • Outback Steakhouse — 15 min walk
  • Texas Roadhouse — 16 min walk
  • Biscuits Cafe — 3 min drive
  • NYPD Pizza — 3 min drive
  • Hole 'n One — 3 min drive

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1216 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets stay free
Up to 60 lbs

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 460 out of 752 reviews
5 - Excellent 61%
Rating 4 - Good. 230 out of 752 reviews
4 - Good 31%
Rating 3 - Okay. 40 out of 752 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 752 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 752 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy. Lindy was very helpful. The breakfast was set up well with several options given the Covid restrictions in place.
Stayed 2 nights in May 2021

5/5 Excellent

Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2021

2/5 Poor

Liked: Cleanliness
Disliked: Amenities
Paying full price for diminished experience. Cleanliness seemed good. However, if breakfast is a scaled back offering and there are no evening cookie treats, Hampton Inn should offer reduction in room rate or some additional perk. Most of the staff was friendly and helpful. Female desk clerk on two of the nights during our stay definitely did not fall into that category. Other front desk staff was friendly, accommodating, and helpful. Beds comfortable. Good service of the room itself by the housekeeping staff. I nderstand the hotel was full. They continue to charge the same rates to stay at their hotel while providing fewer services and perks.
Stayed 3 nights in Apr 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was clean.
Stayed 5 nights in Apr 2021