Hampton Inn & Suites Phoenix-Surprise

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Primary image
Outdoor pool
32-inch LCD TV with cable channels, pay movies
In-room safe, iron/ironing board, free cribs/infant beds
Room amenity

Overview of Hampton Inn & Suites Phoenix-Surprise

Hampton Inn & Suites Phoenix-Surprise

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
14783 W Grand Ave, Surprise, AZ, 85374

Explore the area

  • Popular LocationBanner Del E Webb Medical Center9 min walk
  • Popular LocationSurprise Stadium6 min drive
  • Popular LocationGranite Falls Golf Course6 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)44 min drive

Choose dates to view prices

About this area

Surprise

Hampton Inn & Suites Phoenix-Surprise is located in Surprise. Granite Falls Golf Course and Deer Valley Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit AZ Challenger Space Center and Glendale Aquatic Center. Looking to enjoy an event or a game while in town? See what's happening at State Farm Stadium or Gila River Arena.

What's nearby

  • Banner Del E Webb Medical Center - 9 min walk
  • Destiny Springs Healthcare - 5 min drive
  • Surprise Stadium - 6 min drive
  • Granite Falls Golf Course - 6 min drive
  • Deer Valley Golf Course - 7 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 44 min drive

Restaurants

  • Little Sicily Pizzeria & Restaurant - 8 min walk
  • Village Inn - 10 min walk
  • Outback Steakhouse - 15 min walk
  • Texas Roadhouse - 15 min walk
  • Uni Sushi & Steak - 3 min drive

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (1216 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 60 lbs)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 534 out of 881 reviews
5 - Excellent 61%
Rating 4 - Good. 266 out of 881 reviews
4 - Good 30%
Rating 3 - Okay. 52 out of 881 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 881 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 881 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Nice pool. Decent breakfast. Restaurants nearby.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating.
Stayed 3 nights in Jun 2022

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service itself was excellent. Love the fact that coffee was available 24/7. The only thing that I was not happy about was the room across from us had a dog that would constantly bark, I get awaken from it barking at 5am.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2022

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet at night. Lobby area leaves a little to be desired.
Stayed 1 night in Jun 2022